Senior Subscription Management Specialist

7 days ago

Sorsogon, Bicol, Philippines beBeeCybersecurity Full time ₱2,500,000 - ₱3,000,000
Job Opportunity

Sophos is a global leader in cybersecurity solutions, providing cutting-edge technologies to protect organizations from cyber threats.

This role focuses on implementing and optimizing the subscription management platform for our business, leveraging expertise in Zuora's suite of applications and strong development background.


Key Responsibilities:
  • Coordinate day-to-day operational activities and collaborate with business partners to understand their requirements and processes.
  • Design and configure Zuora applications to meet business needs, including product catalog setup, pricing, subscription creation, billing rules, and workflows.
  • Lead implementation projects, ensuring timely and successful delivery of Zuora solutions.
  • Conduct system testing, troubleshoot issues, and provide resolution or workarounds.
  • Develop and train users/other support teams on Zuora functionality and best practices.
  • Assist with data migration and integration efforts, including defining data mapping and validation rules.
  • Provide ongoing support and maintenance of Zuora applications, addressing user inquiries and resolving system-related issues.
  • Stay up-to-date with the latest Zuora product releases, features, and enhancements, evaluating their applicability to client environments.
  • Identify opportunities for process improvement and recommend solutions to optimize clients' subscription management processes.
  • Collaborate with cross-functional teams to ensure alignment and successful implementation of Zuora solutions.

Required Skills and Qualifications:
  • 4+ years of Zuora development experience or a similar role using C#.net/Java, willing to cross-train into Zuora.
  • Experience in developing features for enterprise-level applications.
  • Strong problem-solving skills and ability to deliver work to schedule, self-managing workload and priority effectively.
  • Excellent communication and interpersonal skills, able to effectively collaborate with clients and internal teams.

Benefits:
  • Remote-first working model, making remote work the primary option for most employees.
  • Employee-led diversity and inclusion networks that build community and provide education and advocacy.
  • Annual charity and fundraising initiatives and volunteer days for employees to support local communities.

What's Great About This Opportunity?

The ideal candidate will have a passion for cybersecurity and subscription management, combined with strong technical skills and excellent communication abilities. If you're looking for a challenging and rewarding role, this may be the perfect fit for you.

Keyword: Cybersecurity

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