Technical Operations Specialist
3 days ago
As a Technical Operations Engineer at Kroll, you will be responsible for ensuring the high availability and resilience of our SaaS-hosted application suite. You will work closely with engineering teams to uphold contracted Service Level Objectives (SLOs) and ensure that our internal and externally available systems have reliability and uptime appropriate to user needs.
Responsibilities include:
- Maintaining and improving the availability of cloud platforms using Azure/AWS/GCP
- Supporting industry-leading SaaS solutions and working with engineering teams to uphold contracted SLOs
- Ensuring reliable and uptime-appropriate systems for internal and external users
Requirements
We are looking for an experienced technical professional who can provide third-line support for infrastructure and applications. Key requirements include:
- Experience in working in distributed, cloud environments using Azure/AWS/GCP
- Excellent fault-finding ability and experience with monitoring solutions
- Incident management skills and experience working in ITIL help desk environments
What We Offer
Kroll is committed to providing equal opportunities in employment and offers a range of benefits to its employees.
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