Insurance Operations Application Support

1 week ago


Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

Job Description:

About the Role

The Insurance Operations Application Support role at Hunter's Hub Inc. involves providing technical support to end-users, ensuring timely resolution of incidents and maintaining data security and compliance with regulatory requirements.

Key Responsibilities:
  1. Log and track incidents, problems, and service requests using our ticketing system.
  2. Perform root cause analysis to prevent recurring issues and contribute to continuous improvement initiatives.
  3. Liaise with clients to understand their needs, address their concerns, and ensure high levels of customer satisfaction.

Essential Qualifications:

  • Bachelor's Degree.
  • At least 1 year experience as an Application Support or related IT role.
  • Proficient in SQL and Scripting.
  • Knowledge of insurance operations and financial services.


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