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Business System Experience Specialist

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Cebu City, Central Visayas, Philippines beBeeTechnical Full time ₱900,000 - ₱1,200,000
Job Title:

System Operations Manager


About the Role:

This role is accountable for maintaining high levels of business system experience, resulting in highly satisfied & engaged internal stakeholders.

The ideal candidate will provide level 1-2 support to end-users regarding system-related issues, configure and maintain business systems as required, and troubleshoot and resolve technical problems in a timely manner.

Additional responsibilities include performing system upgrades and installations, monitoring data quality and system utilisation/adoption, and collaborating with internal teams to implement new technology solutions and enhance existing systems.


Required Skills:
  • Proven experience in systems support roles or similar positions.
  • Proficiency in troubleshooting technical issues and implementing solutions.
  • 1-2 years' Salesforce Admin experience using Sales & Service Cloud.
  • Experience managing tickets using Jira.
  • Assist in implementation and maintenance of IT systems (Salesforce, Intercom, etc).
  • Exceptional verbal and written communication skills.
  • Adaptability and strong problem-solving skills.
  • Sales commission management.

Advantageous Qualifications:
  • SaaS/Fintech experience.

Seniority Level:
  • Mid-Senior level.

Employment Type:
  • Full-time.

Job Function:
  • Administrative and Information Technology.