Service Delivery Leader
2 days ago
The Service Delivery Leader is responsible for supporting and motivating their team to achieve client goals. This includes answering associate questions, issues, and customer escalations while ensuring quality customer experience on every call.
You will report to the Senior Manager, Service Delivery, and work closely with your team to create and maintain a positive work environment. You will also be responsible for encouraging and motivating your team to resolve issues, accomplish goals, and influence their career mobility.
This is an excellent opportunity to learn more about the industry and gain direct management experience while working with an iconic brand.
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Service Delivery Leader
1 day ago
Manila, National Capital Region, Philippines EURONET TECHNOLOGY SERVICES, INC. Full timeJob SummaryEURONET TECHNOLOGY SERVICES, INC. is seeking a Service Delivery Leader to oversee the delivery of exceptional service to our customers. This role requires a strong leader who can motivate and support a large team, drive operational excellence, and ensure compliance with regulatory requirements.Key Responsibilities:Team Management: Lead, motivate,...
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Service Delivery and Operations Leader
3 days ago
Manila, National Capital Region, Philippines Everise Philippines Ltd. Full timeAre you passionate about delivering exceptional customer experiences? Do you have a knack for analyzing data and implementing innovative solutions? As a Service Delivery and Operations Leader, you'll play a key role in managing capacity planning and forecasting for assigned clients at Everise Philippines Ltd.About the Job:This role involves leading the...
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IT Service Delivery Leader
4 days ago
Manila, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full timeThe ideal candidate will be responsible for overseeing the Global Service Desk operations, ensuring seamless IT support, optimizing service delivery, and driving continuous improvements.Job Requirements:Minimum 3 years of experience leading a Global Service Desk or IT service operations team across multiple regions.Proven expertise in IT operations, service...
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HR Service Delivery Professional
5 days ago
Manila, National Capital Region, Philippines Partners Group Full timeWhat We OfferAs a valued member of our team, you will have the opportunity to work with a global private markets investment firm, serving over 800 institutional investors worldwide. You will gain valuable experience in HR service delivery, working closely with senior leaders and decision makers.You will also have the chance to develop your skills in areas...
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Service Delivery Excellence Leader
5 days ago
Manila, National Capital Region, Philippines Poutrix Full timeAbout the RoleThis is a key leadership position within the Global Excellence Centre, supporting the global Services strategy and excellence. The role will drive excellence in GEC service delivery, positioning GEC in the global business as a centre of excellence, and implementing the global S&A strategy.
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Payroll and Service Delivery Team Leader
5 days ago
Manila, National Capital Region, Philippines Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) Full timeJones Lang LaSalle SSC (Philippines), Inc. (JLLSPI)Empowering a Brighter FutureWe're shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.About the Role:This role is part of our HR Services function, responsible for providing best-in-class HR services to our employees and leaders.Job...
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Enterprise Service Delivery Leader
17 hours ago
Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full timeKey Responsibilities- Manage enterprise services operations activities in multiple locations.- Establish and maintain solid vendor and partner relationships.- Work closely with field operations, account team, sales, product development, delivery, and business development staff.- Direct the preparation and implementation of policies, procedures, and...
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Service Delivery Director
3 days ago
Manila, National Capital Region, Philippines OCS Philippines Full timeThis Service Delivery Director position at OCS Philippines demands a seasoned leader who can drive revenue growth, improve service delivery excellence, and foster exceptional customer relationships.The successful candidate will possess a strong track record of managing cross-functional teams, promoting sales performance, and implementing strategic plans.Key...
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IT Service Delivery Manager
3 days ago
Manila, National Capital Region, Philippines CEVA IT SHARED SERVICE Full timeAbout the Role:We are looking for a talented IT Service Delivery Manager to join our team at CEVA IT Shared Service. The ideal candidate will have experience in managing network operations, ensuring that network infrastructure meets architecture designs and standards, and working closely with global partners in a 24x7 environment.Key...
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Service Delivery Operation Executive
17 hours ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeNityo Infotech Services Philippines Inc. is a global leader in providing innovative IT solutions and services.Job Title: Cloud and Security Solutions DirectorSalary Package: Market RateJob Summary:We are seeking an experienced Cloud and Security Solutions Director to lead our service delivery operations within a Global Network Operations Center (GNOC).Key...
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IT Service Management Leader
23 hours ago
Manila, National Capital Region, Philippines Okada Manila Full timeAbout the RoleWe are seeking a highly skilled IT Service Management Leader to join our team at Okada Manila. As an ITIL process governance specialist, you will be responsible for overseeing the implementation and management of ITIL-based processes.Key Responsibilities:Develop and implement effective IT service management strategies to drive high-quality...
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Shared Service Delivery Head
3 days ago
Manila, National Capital Region, Philippines Leighton Contractors ( Asia ) Limited Full timeRequirements and QualificationsManagerial Experience: 8-10 years in a managerial shared services position with similar experience.Cultural Competence: Experience supporting clients from diverse countries and cultures is essential.Technical Skills: Solid working knowledge of Enterprise Resource Planning across admin functions is desirable.Onsite Work: Must be...
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Global Service Delivery Associate
5 days ago
Manila, National Capital Region, Philippines Poutrix Full timeWe are a global leader in delivering sustainable solutions for natural and built assets. Our Global Service Operations team is responsible for providing exceptional support to our clients and driving business strategy.Job Summary:We are seeking a skilled professional to join our Global Service Operations team as a Global Service Delivery Associate. The...
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IT Service Delivery Manager
5 days ago
Manila, National Capital Region, Philippines Zoho APAC Full timeWe are looking for a highly skilled IT Service Delivery Manager to join our Zoho APAC team in the Philippines. As an expert in IT service delivery, you will be responsible for managing our comprehensive IT management software suite and ensuring exceptional customer service and support.Job OverviewManageEngine, a part of Zoho Corporation, is a global leader...
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Service Delivery Operations Coordinator
5 days ago
Manila, National Capital Region, Philippines Pearson - UK Full timePearson Virtual Schools (PVS) is a leader in reimagining K-12 education through virtual school and curriculum offerings. Our schools, Connections Academy and Pearson Online Academy, provide a best-in-class online learning environment for K-12 students to acquire the skills and confidence they need to adapt and thrive in a changing world.The Service Delivery...
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IT Service Delivery Manager
5 days ago
Manila, National Capital Region, Philippines Prime System Solutions Full timeService Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to lead our service delivery efforts.In this role, you will be responsible for overseeing the planning, execution, and monitoring of our services to ensure high-quality delivery and exceptional customer satisfaction.
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IT Service Delivery Manager
3 days ago
Manila, National Capital Region, Philippines Capgemini Full timeJob Title: IT Service Delivery ManagerAbout the Role:We are seeking an experienced IT service delivery manager to lead our team. This person will be responsible for delivering high-quality IT services, managing incidents, and improving overall service delivery.Main Responsibilities:Deliver high-quality IT services to customers.Manage network incidents and...
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Client Service Delivery Manager
5 days ago
Manila, National Capital Region, Philippines DTCC Full timeAbout DTCCWe are a global leader in financial markets infrastructure, enabling the flow of capital across the world. Our team is dedicated to delivering exceptional client experiences and driving revenue growth.The Chief Client Office (CCO) is responsible for delivering exceptional client experiences across all business lines and geographies, driving revenue...
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Enterprise IT Service Delivery
6 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeWe are seeking an Enterprise IT Service Delivery expert to join our team in the EMEA region.This role involves overseeing the delivery of IT services across the EMEA region, ensuring that all projects are completed on time and within budget.The successful candidate will have strong leadership skills and be able to communicate effectively with stakeholders at...
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Service Delivery Leader
23 hours ago
Manila, National Capital Region, Philippines Conduent Full timeWe are seeking a talented professional to join our team as a Supervisory Customer Service Professional. In this role, you will have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.About the JobThis is an exciting opportunity to lead a team of dedicated professionals who are...