Service Delivery and Operations Leader

Job SummaryEURONET TECHNOLOGY SERVICES, INC. is seeking a Service Delivery Leader to oversee the delivery of exceptional service to our customers. This role requires a strong leader who can motivate and support a large team, drive operational excellence, and ensure compliance with regulatory requirements.Key Responsibilities:Team Management: Lead, motivate,...

Job DescriptionThe Service Delivery Leader is responsible for supporting and motivating their team to achieve client goals. This includes answering associate questions, issues, and customer escalations while ensuring quality customer experience on every call.You will report to the Senior Manager, Service Delivery, and work closely with your team to create...

Nityo Infotech Services Philippines Inc. is a global leader in providing innovative IT solutions and services.Job Title: Cloud and Security Solutions DirectorSalary Package: Market RateJob Summary:We are seeking an experienced Cloud and Security Solutions Director to lead our service delivery operations within a Global Network Operations Center (GNOC).Key...

The ideal candidate will be responsible for overseeing the Global Service Desk operations, ensuring seamless IT support, optimizing service delivery, and driving continuous improvements.Job Requirements:Minimum 3 years of experience leading a Global Service Desk or IT service operations team across multiple regions.Proven expertise in IT operations, service...

Pearson Virtual Schools (PVS) is a leader in reimagining K-12 education through virtual school and curriculum offerings. Our schools, Connections Academy and Pearson Online Academy, provide a best-in-class online learning environment for K-12 students to acquire the skills and confidence they need to adapt and thrive in a changing world.The Service Delivery...

Job Overview:We are looking for a skilled Delivery Operations Specialist to join our team at Excelpro Placement and Services. In this role, you will be responsible for managing the day-to-day operations of our delivery team, ensuring that all items are delivered to customers on time and in good condition.You will work closely with our warehouse team to...

Key Responsibilities- Manage enterprise services operations activities in multiple locations.- Establish and maintain solid vendor and partner relationships.- Work closely with field operations, account team, sales, product development, delivery, and business development staff.- Direct the preparation and implementation of policies, procedures, and...

This Service Delivery Director position at OCS Philippines demands a seasoned leader who can drive revenue growth, improve service delivery excellence, and foster exceptional customer relationships.The successful candidate will possess a strong track record of managing cross-functional teams, promoting sales performance, and implementing strategic plans.Key...

About the Role:We are looking for a talented IT Service Delivery Manager to join our team at CEVA IT Shared Service. The ideal candidate will have experience in managing network operations, ensuring that network infrastructure meets architecture designs and standards, and working closely with global partners in a 24x7 environment.Key...

About the Role:We are seeking a highly skilled and experienced Business Operations Leader to join our team in Manila. The ideal candidate will have a proven track record in leading high-performing teams and developing talent.In this role, you will:Develop and execute strategies to improve customer satisfactionFoster a culture of excellence and...

We are committed to creating a wonderful world for our people, business, and nation.Purpose: In everything we do, we treat people right to create a Globe of Good.Vision: See a Philippines where people have choices, overcome challenges, and discover new ways to enjoy life.The Service Delivery Director will drive operational excellence and achieve business...

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI)Empowering a Brighter FutureWe're shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.About the Role:This role is part of our HR Services function, responsible for providing best-in-class HR services to our employees and leaders.Job...

We are seeking an Operational Coordinator for Service Delivery to join our team at Cardinal Santos Medical Center. As a key member of our support staff, you will be responsible for executing daily operational plans, addressing immediate challenges to ensure seamless service delivery.You will work closely with outsourced coordinators to monitor support staff...

We are a global leader in delivering sustainable solutions for natural and built assets. Our Global Service Operations team is responsible for providing exceptional support to our clients and driving business strategy.Job Summary:We are seeking a skilled professional to join our Global Service Operations team as a Global Service Delivery Associate. The...

Job OverviewWe are seeking a skilled Operations Manager to join our team at DME Service Solutions. In this role, you will be responsible for managing a team of customer service representatives and ensuring they provide high-quality service to our clients.As an Operations Manager, you will monitor calls and other correspondence between representatives and...

Customer Service Excellence ManagerJob Description:We are seeking a seasoned Customer Service Excellence Manager to lead our operations team. This individual will be responsible for delivering exceptional customer service and driving operational excellence.About the Position:The ideal candidate will have at least 8 years of experience in a TMC environment,...

What We OfferAs a valued member of our team, you will have the opportunity to work with a global private markets investment firm, serving over 800 institutional investors worldwide. You will gain valuable experience in HR service delivery, working closely with senior leaders and decision makers.You will also have the chance to develop your skills in areas...

About the RoleThis is a key leadership position within the Global Excellence Centre, supporting the global Services strategy and excellence. The role will drive excellence in GEC service delivery, positioning GEC in the global business as a centre of excellence, and implementing the global S&A strategy.

Job OverviewThe ITOC Shift Leader is responsible for leading a team of Analysts in the organization and operation of the ITOC Global Command center in Manila, Philippines.This role involves managing activities associated with providing 24/7/365 support and technical services to maintain Verifone's global payment gateways by identifying, prioritizing and...

Service Delivery Manager Job Description:The ORIX METRO Leasing and Finance Corporation is seeking a seasoned IT Service Delivery Manager to oversee the delivery of IT services to our clients. In this role, you will be responsible for managing and delivering high-quality IT services while ensuring timely and effective issue resolution.Key...