Service Delivery Excellence Leader

Job SummaryEURONET TECHNOLOGY SERVICES, INC. is seeking a Service Delivery Leader to oversee the delivery of exceptional service to our customers. This role requires a strong leader who can motivate and support a large team, drive operational excellence, and ensure compliance with regulatory requirements.Key Responsibilities:Team Management: Lead, motivate,...

Job DescriptionThe Service Delivery Leader is responsible for supporting and motivating their team to achieve client goals. This includes answering associate questions, issues, and customer escalations while ensuring quality customer experience on every call.You will report to the Senior Manager, Service Delivery, and work closely with your team to create...

Are you passionate about delivering exceptional customer experiences? Do you have a knack for analyzing data and implementing innovative solutions? As a Service Delivery and Operations Leader, you'll play a key role in managing capacity planning and forecasting for assigned clients at Everise Philippines Ltd.About the Job:This role involves leading the...

About UsCarelon Global Solutions Philippines is a dynamic and growing company that provides innovative healthcare solutions to clients around the world. We are seeking a highly motivated Service Delivery Excellence Coordinator to join our team and help us deliver exceptional service to our clients.Main ResponsibilitiesCollaborate with stakeholders to define...

Key ResponsibilitiesThe Service Delivery Excellence Manager will lead a team of professionals in delivering exceptional service to clients. Key responsibilities include developing and implementing process improvements, leading training initiatives, and mentoring team members to enhance their skills and performance.

Ninja Van: A Leader in Last-Mile LogisticsNinja Van is a pioneering logistics company that has revolutionized the delivery landscape in Southeast Asia. Since our inception in 2014, we have become the largest and fastest-growing last-mile logistics company in the region. Our expertise lies in providing efficient and reliable delivery services to businesses of...

Global Service DeliveryAvaloq is a global company with a presence in 12 countries. We deliver our services to clients through a network of regional delivery organizations.Key RoleThe Service Delivery Manager plays a critical role in ensuring the delivery of our services to clients globally. Key responsibilities include:Managing client relationships and...

About Michael PageWe are a leading recruitment agency providing permanent, contract, and temporary job solutions.Job DescriptionKey Accountabilities:Drive the Service Excellence process by managing daily operations and ensuring long-term sustainability.Optimize resource allocation, monitor productivity, and guarantee profitable service delivery.Oversee...

Globe Telecom is looking for an accomplished professional to lead its service delivery efforts. As a seasoned expert in service management, you will develop and execute strategies to improve service quality, efficiency, and customer satisfaction.Responsibilities:Design and implement effective processes for incident and problem management, capacity planning,...

The ideal candidate will be responsible for overseeing the Global Service Desk operations, ensuring seamless IT support, optimizing service delivery, and driving continuous improvements.Job Requirements:Minimum 3 years of experience leading a Global Service Desk or IT service operations team across multiple regions.Proven expertise in IT operations, service...

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI)Empowering a Brighter FutureWe're shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.About the Role:This role is part of our HR Services function, responsible for providing best-in-class HR services to our employees and leaders.Job...

This Service Delivery Director position at OCS Philippines demands a seasoned leader who can drive revenue growth, improve service delivery excellence, and foster exceptional customer relationships.The successful candidate will possess a strong track record of managing cross-functional teams, promoting sales performance, and implementing strategic plans.Key...

Role DescriptionThe Service Desk Manager role involves leading project delivery, ensuring compliance to Project SLA's, and driving project health through collaboration with internal teams. This role requires a strong understanding of project management principles, excellent communication skills, and the ability to work effectively in a fast-paced...

Nityo Infotech Services Philippines Inc. is a global leader in providing innovative IT solutions and services.Job Title: Cloud and Security Solutions DirectorSalary Package: Market RateJob Summary:We are seeking an experienced Cloud and Security Solutions Director to lead our service delivery operations within a Global Network Operations Center (GNOC).Key...

What We OfferAs a valued member of our team, you will have the opportunity to work with a global private markets investment firm, serving over 800 institutional investors worldwide. You will gain valuable experience in HR service delivery, working closely with senior leaders and decision makers.You will also have the chance to develop your skills in areas...

About the RoleWe are seeking a highly skilled IT Service Management Leader to join our team at Okada Manila. As an ITIL process governance specialist, you will be responsible for overseeing the implementation and management of ITIL-based processes.Key Responsibilities:Develop and implement effective IT service management strategies to drive high-quality...

Key Responsibilities- Manage enterprise services operations activities in multiple locations.- Establish and maintain solid vendor and partner relationships.- Work closely with field operations, account team, sales, product development, delivery, and business development staff.- Direct the preparation and implementation of policies, procedures, and...

About the Role:We are looking for a talented IT Service Delivery Manager to join our team at CEVA IT Shared Service. The ideal candidate will have experience in managing network operations, ensuring that network infrastructure meets architecture designs and standards, and working closely with global partners in a 24x7 environment.Key...

We are a global leader in delivering sustainable solutions for natural and built assets. Our Global Service Operations team is responsible for providing exceptional support to our clients and driving business strategy.Job Summary:We are seeking a skilled professional to join our Global Service Operations team as a Global Service Delivery Associate. The...

Job Overview:VISEO is seeking a Service Excellence Director to lead our IT service delivery efforts. This role involves developing and implementing a service delivery strategy that aligns with business objectives.Main Responsibilities:Service Delivery Strategy: Develop and implement a service delivery strategy that aligns with business objectives.Team...