Customer Education Training Specialist

5 days ago


Makati City, National Capital Region, Philippines KMC Careers Full time

About the Role

We are seeking an experienced Customer Education Training Specialist to join our Customer Education Services team.

As a key member of our team, you will be responsible for delivering engaging and interactive training sessions and programs for our customers. Your expertise in SaaS-based platform content delivery will enable you to train users on our applications effectively.

You will work closely with our Education Services team, product team, and partners to ensure that the training sessions you deliver help with early adoption and long-term optimization of our products.

  • Responsibilities
  • Develop and deliver training programs tailored to meet the needs of our customers.
  • Conduct live training sessions for clients via webinars, virtual classrooms, and potential onsite visits.
  • Maintain a deep understanding of our software products, features, and updates to deliver accurate and up-to-date training content.
  • Gather feedback from customers on training sessions and materials to continuously improve the effectiveness and relevance of our training programs.
  • Collaborate with cross-functional teams to support developing and delivering training sessions and programs.


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