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Field Operations Team Leader

2 weeks ago

Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time

Tangent Solutions, Inc. is the Philippines' largest non-bank POS terminal network.

Job Description

We seek qualified candidates to lead a team of field technicians and provide direction, support, and performance feedback.

The ideal candidate will ensure that all installations, repairs, and maintenance work are completed to high standards and in compliance with client requirements.

As a team lead, you will be responsible for scheduling and assigning tasks to team members, ensuring optimal coverage and productivity.

You will also conduct regular team meetings to review performance, address issues, and discuss new procedures or updates.

A strong communicator with excellent problem-solving abilities, you will provide technical support and guidance to field technicians.

Additional responsibilities include training new technicians on company procedures, technical skills, and safety protocols, as well as maintaining accurate records of field service activities.

Prior experience in a team leader/supervisory role in a technical services setting is required.

A bachelor's degree in any 4-year course, preferably related to IT, computer engineering, electronics, or other relevant fields, is also essential.