Operations Leader
3 days ago
We are looking for a seasoned Operations Leader to join our team as a Workforce Manager. This role involves defining, developing, and executing WFM processes for the contact centers in conjunction with cross-functional departments. The successful candidate will have a strong knowledge of real-time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics, and team leadership in a multi-channel contact center environment.
Duties and Responsibilities:- Responsible for the performance, productivity, and effectiveness of Workforce Management Teams.
- Define, develop, and execute WFM processes for the contact centers in conjunction with cross-functional departments.
- Provide leadership, direction, and growth opportunities to members of the department.
The ideal candidate will have a minimum of 5 years of experience in Workforce Management and will be proficient in using Microsoft Office software products. They must also possess exceptional analytical skills and be able to start and manage one or more simultaneous projects.
-
Operations Leader
7 days ago
Pasig, National Capital Region, Philippines TaskUs Full timeKey Responsibilities:As a seasoned Operations Manager, you will oversee the daily operations of our team, ensuring seamless execution of tasks and projects. Your primary objective is to drive results, foster collaboration, and promote employee growth.About TaskUs:TaskUs is a leading provider of outsourced digital services, specializing in customer experience...
-
Operational Excellence Leader
2 days ago
Pasig, National Capital Region, Philippines Fpsinc Full timeAbout the RoleWe are seeking an experienced leader to join our management team as a Team Manager. Key responsibilities include hiring, training, and coaching lifestyle assistant specialists, as well as preparing reports and analyzing data to optimize processes and resources. The successful candidate will also contribute to identifying trends and establishing...
-
Convenience Store Team Leader
2 weeks ago
Pasig, National Capital Region, Philippines ICA Foods Merchants Corporation Full timeThe Convenience Store Team Leader is responsible for managing the day-to-day operations of the convenience store, including supervising staff, ensuring customer satisfaction, and achieving sales targets. This role involves maintaining inventory levels, implementing store policies and procedures, and fostering a positive work environment. The team leader also...
-
Customer Experience Leader
3 days ago
Pasig, National Capital Region, Philippines MCI Full timeJob SummaryWe are seeking a Customer Experience Leader to join our team. As a key member of our management team, you will be responsible for developing and implementing operational strategies that drive business growth and customer satisfaction.You will oversee quality, production, and hours, manage sales supervisors, and assist with the implementation of...
-
Office Administration Leader
3 days ago
Pasig, National Capital Region, Philippines Baivi Outsourcing Inc. Full time**Job Description:**Baivi Outsourcing Inc. is seeking a highly skilled and experienced Office Administration Leader to join our team.The ideal candidate will have a proven track record of success in leading administrative teams, handling asset management, and coordinating scheduling of meetings and travel arrangements.As an Office Administration Leader, you...
-
Operational Excellence Leader
5 days ago
Pasig, National Capital Region, Philippines Michael Page Full timeAbout Our CompanyWe are a leading recruitment agency, Michael Page, revolutionizing the hiring process through technology and innovation.Job DescriptionAs our Operations Director, you will be responsible for overseeing the entire operational lifecycle, from strategic property sourcing and acquisition to construction and finalizing residential transactions....
-
Strategic Operations Leader
5 days ago
Pasig, National Capital Region, Philippines Azeus Systems Limited Full timeJob DescriptionThe Operations Manager is a pivotal role at Azeus Systems Limited, responsible for overseeing the planning, execution, and optimization of our day-to-day operations. This position involves providing comprehensive support to the Vice President and Executive Team in managing various activities and driving progress toward operational...
-
Sales Growth Leader
11 hours ago
Pasig, National Capital Region, Philippines SUDS PREMIER Full timeWe are looking for a highly skilled Sales Business Development Leader to drive the growth of our new franchise business model.Job OverviewThe ideal candidate will have a strong background in business development with expertise in franchise development and high-value investment scenarios.Responsibilities include:Developing and executing strategic plans to...
-
Product Execution Leader
5 days ago
Pasig, National Capital Region, Philippines Xpress Super App Full timeAbout Xpress Super AppXpress Super App is a leading innovator in the Internet Marketplace Platforms industry. We are dedicated to delivering exceptional products that meet the evolving needs of our customers.Job DescriptionWe are seeking an experienced Product Execution Leader to join our team. As a key member of our product organization, you will be...
-
Team Leader Non-Voice
3 days ago
Pasig, National Capital Region, Philippines Thoth AI Full timeWe are looking for a highly motivated Team Leader Non-Voice to join our team at Thoth AI. As a key member of our operations team, you will play a critical role in ensuring the delivery of exceptional customer service.About the RoleAs a Team Leader Non-Voice, you will be responsible for monitoring and evaluating team performance, identifying areas for...
-
Sales and Marketing Leader
3 days ago
Pasig, National Capital Region, Philippines We Search @ Searchers & Staffers Corp. Full timeWe are looking for a Sales and Marketing Leader to join our team at We Search @ Searchers & Staffers Corp.Key ResponsibilitiesDevelops and executes sales and marketing plans to achieve store sales targets.Conducts market research to identify customer needs and sales opportunities.Fosters strong relationships with customers and colleagues to drive business...
-
Operations Supervisor
2 weeks ago
Pasig, National Capital Region, Philippines WHR Global Consulting Full timeJOB DESCRIPTIONThe Operations Supervisor is responsible in providing guidance and leadership to team leaders and members to achieve both customer and business outcomes through effective communication, problem solving, and efficient process execution. He/she will lead the team to implement and execute the right processes in order to achieve productivity,...
-
Operations Supervisor
4 weeks ago
Pasig, National Capital Region, Philippines WHR Global Consulting Full timeJOB DESCRIPTIONThe Operations Supervisor is responsible in providing guidance and leadership to team leaders and members to achieve both customer and business outcomes through effective communication, problem solving, and efficient process execution. He/she will lead the team to implement and execute the right processes in order to achieve productivity,...
-
Customer Experience Leader
3 days ago
Pasig, National Capital Region, Philippines MCI Full timeAbout the RoleThe Operations Manager - Contact Center is responsible for overseeing the day-to-day operations of our contact center team. The ideal candidate will have experience in call center management, customer service, and leadership, with a proven track record of driving results and improving customer satisfaction.As an Operations Manager at MCI, you...
-
Operations Supervisor
2 weeks ago
Pasig, National Capital Region, Philippines Quantumgroup Philippines Full timeCollege Degree is a must. At least 2yrs experience as Operations Supervisor.Must have experience in handling Team LeadersExperience in handling Health/Life Insurance is requiredBlended account experience (Voice, Non Voice)
-
Team Leader
2 days ago
Pasig, National Capital Region, Philippines Humanly (humanly) Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Team Leader
2 days ago
Pasig, National Capital Region, Philippines Humanly (humanly) Full timePosted 30+ days agoPasig, Quezon, PhilippinesAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including...
-
Supply Chain Manager Leader
11 hours ago
Pasig, National Capital Region, Philippines Philippine Football Federation Inc. Full timeKey ResponsibilitiesThe Supply Chain Manager Leader will be responsible for managing the receipt, storage, distribution, resupply, and recovery of FIFA logistics assets and equipment at assigned venues.Key responsibilities include:Developing and managing delivery schedules for bump-in, re-supply, and bump-out of venues.Identifying cost-effective measures for...
-
Operations Supervisor
2 weeks ago
Pasig, National Capital Region, Philippines Addforce Human Resource Solution Inc Full timeJob Title: - Operations SupervisorSchedule: Shifting schedule- Work Set up: OnsiteSalary: - 50,000 – 55,000 max salary offerWork Location: - Ortigas, Pasig CityNOTE: KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, CERTIFICATION & TRAINING, TOOLS & SOFTWARE USED ON YOUR CV FOR PAPER SCREENINGJob Requirements:- Must be a College Degree any...
-
Inbound Business Development Leader
2 days ago
Pasig, National Capital Region, Philippines KDCI Outsourcing Full timeAbout the RoleThe ideal candidate is a proactive leader with a strong background in B2B sales, business development, and client acquisition. Key responsibilities include managing and converting inbound leads, developing and implementing growth strategies, and building and maintaining strong relationships with prospective and existing clients.Develop and...