Operational Efficiency Coordinator

3 days ago


Quezon City, National Capital Region, Philippines TaskUs Full time

**Role Description**

We are seeking a Workforce Planner to ensure that our staff optimization strategies meet the demands of our clients.

The successful candidate will be responsible for:

  • Coordinating with operations, clients, and client services to gather all relevant data related to forecasting and calculation of program requirements
  • Maintaining a roster of staff with accurate employee details which includes availability, preferences, and skills
  • Publishing over/under snapshots, and creating action plans to address staffing gaps or minimize overages
**Requirements**
  • Bachelor's degree in Business Administration, Human Resources, or related field
  • Minimum 2 years of experience in workforce planning or a related field
  • Excellent analytical and problem-solving skills
  • Ability to work well under pressure and meet deadlines


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