Customer Support Specialist for SEO Services
1 week ago
We are seeking a highly skilled Customer Support Specialist for our SEO Services team. As a key member of our customer support team, you will play a vital role in ensuring the satisfaction and success of our clients within the SEO industry.
Key Responsibilities:- Provide prompt and effective assistance to customers via various channels, including phone, email, and text.
- Build and maintain positive relationships with customers, ensuring their needs are met and exceeded.
- Diagnose and resolve customer issues related to our SEO products and services.
- Collaborate with internal teams to escalate and resolve complex technical problems.
- Stay informed about our SEO products and services to provide accurate and up-to-date information to customers.
- At least 2 years of experience as a customer sales representative or technical support representative in the BPO industry.
- Experience or knowledge of SEO.
- Excellent ability to communicate, extremely detail-oriented.
- Good oral and written communication skills.
- Ability to convey technical information to non-technical users.
We offer a competitive compensation package, including comprehensive HMO coverage and optical reimbursements. Our flexible work options allow you to work from home or in our office. We prioritize your well-being and offer a healthy work-life balance.
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SEO Customer Support Specialist
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Baguio City, Cordillera, Philippines EFlexervices Full timeAbout eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.What We're Looking ForWe're seeking a...
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Customer Support Specialist for SEO
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Baguio City, Cordillera, Philippines EFlexervices Full timeAbout eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.Job DescriptionWe're seeking a highly...
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SEO Customer Support Specialist
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Baguio City, Cordillera, Philippines EFlexervices Full time{"title": "Job Description", "sections": [ { "title": "About Us", "description": "At eFlexervices, we are a BPO company with a legacy spanning 22 years. We provide exceptional quality and build unshakable trust with our clients." }, { "title": "Job Responsibilities", "description": "As an SEO Customer Support Specialist,...
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Baguio City, Cordillera, Philippines EFlexervices Full timeAbout eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.Job DescriptionWe're seeking a highly...
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