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Customer Service Specialist
2 months ago
At Aureus Manpower & Consultancy Corp., our Client Service Specialist will be trained on the technical aspects of the visa process and procedures, focusing on Customer Service and Social Media marketing. This role is ideal for individuals who can effectively communicate with prospective applicants and their families, guiding them through the process of becoming permanent residents in Canada.
Key Responsibilities
- Lead Sourcing (Personal, Social Media, etc.)
- Answering the prospect's inquiries about our services offered.
- Client Probing (Knowing your client)
- One-on-One Orientation and Lead Closing/Agreement Signing
- Clients' Initial Document Collection
- Client Follow-ups and Updates
Requirements
The ideal candidate for this role should possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
