Compassionate Healthcare Navigator

1 week ago

Cebu City, Central Visayas, Philippines beBeePatientAdvocate Full time ₱900,000 - ₱1,200,000
Job Description

We are seeking a dedicated professional to serve as a Patient Advocate, ensuring that patients navigate the complexities of the healthcare system with ease and confidence.

The ideal candidate will possess excellent communication skills, be empathetic, and have a strong passion for helping others.

This is an exciting opportunity to make a meaningful impact in the lives of patients and their families.

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  • Enroll patients in philanthropic aid programs.
  • Effectively manage post-enrollment work such as submitting claims or ordering medications.
  • Reviewing patient enrollments for accuracy and completeness.
  • Escalate and appeal patient assistance denials.
  • Order, receive, and log medication orders.
  • Coordinate medication deliveries to the designated pharmacy timely.
  • Always provide exceptional customer service to both the patient and client.
  • Provide patients with information they need to make informed financial decisions about their healthcare.
  • Identify opportunities to improve products and services.
Required Skills and Qualifications

To be successful in this role, you must possess the following skills and qualifications:

  • Proven experience in a high-performance environment.
  • Hands-on experience working in healthcare is essential.
  • High school diploma or equivalent.
  • Strong listening and communication skills.
  • Excellent written and verbal communication skills.
  • Proficient in computer skills.
  • Attention to detail.
  • Ability to offer emotional support and empathy.
  • Have a passion for the well-being of patients.
Benefits

This role offers a competitive compensation package, including benefits and opportunities for growth and development.

Our team works closely together to ensure that patients receive the best possible care and support.

As a member of our team, you will have access to ongoing training and education to help you succeed in your role.

About the Position

This is a remote position, requiring a distraction-free office environment that is HIPAA-compliant.

You will be required to work within the United States time zone.

The ideal candidate will have a strong commitment to patient advocacy and a passion for making a difference in the lives of patients and their families.

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