Technical Service Specialist

2 days ago


Pasig, National Capital Region, Philippines Getz Healthcare Full time
Job Title: Technical Service Engineer

Getz Healthcare is seeking a highly skilled Technical Service Engineer to join our team. As a Technical Service Engineer, you will be responsible for providing technical support to our sales team, ensuring the smooth operation of our diagnostic equipment, and providing exceptional customer service.

Key Responsibilities:
  • Provide technical support to sales team to achieve sales targets
  • Oversee the installation and maintenance of diagnostic equipment
  • Assist in troubleshooting and resolving hardware and assay-related issues
  • Conduct site visits and provide recommendations for instrument placement
  • Train end-users on the use of diagnostic machines
  • Conduct training programs for 3rd party technical service providers
  • Perform other tasks as assigned by management
Requirements:
  • Graduate of any engineering course relevant to this job description
  • At least three years of experience in electronic, software, and hardware troubleshooting, application support in the diagnostic industry
  • Basic knowledge of reading designs and interpretation of printed circuit boards and computer applications
  • Account management and product application skills
  • Understanding of instrument behavior and preventive maintenance concepts

We offer a competitive salary and benefits package to the right candidate. If you are a motivated and experienced technical professional looking for a new challenge, please submit your application.



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