Customer Service Representative

4 weeks ago


Pasig, National Capital Region, Philippines Mida Food Specialist Full time
Job Description:

The Customer Relations Assistant plays a vital role in ensuring seamless communication with customers, from receiving requests to providing timely solutions. This position requires strong organizational skills, attention to detail, and excellent communication abilities.

Key Responsibilities:
  • Respond to customer inquiries and requests in a timely and professional manner.
  • Process customer orders, including quotations, sales orders, and sales invoices.
  • Retrieve and update customer information, stock status, and purchase order details.
  • Coordinate with internal teams to resolve customer complaints and issues.
  • Monitor inventory levels and recommend product substitutions when necessary.
  • Prepare and maintain accurate records of customer interactions and transactions.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Proficiency in using computer software and systems.

Mida Food Specialist is committed to providing exceptional customer service, and the Customer Relations Assistant will play a key role in achieving this goal. If you are a detail-oriented and customer-focused individual, we encourage you to apply for this exciting opportunity.



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