Frontline Customer Support Specialist

Job SummaryThis role involves providing frontline user management and customer support. As an End-User Helpdesk Agent, you will efficiently provide support to customers, resolve problems creatively, and stay focused in a busy work environment.The service runs 24 x 7, requiring flexibility and the ability to multitask effectively.Main ResponsibilitiesProcess...

Client LiaisonWe are seeking an experienced professional to fill a frontline role in our remote team. The Client Liaison will manage real-time communication with high-value clients via various channels.Key Responsibilities:Act as the primary point of contact for assigned clients, providing timely and effective support via chat, voice, and emailHandle...

Medical Frontline AmbassadorThis is a dynamic role where you will be instrumental in delivering exceptional patient care through personalized communication, efficient appointment scheduling, and meticulous record-keeping.About the Role:You will be the initial point of contact for patients, providing empathetic support and resolving queries promptly.Schedule...

Technical Support RoleWe seek a customer-focused Technical Support Specialist to join our team. This role primarily supports clients in the PropTech and brokerage sectors via phone, email, and live chat.This is a fast-paced, metrics-driven position that requires strong problem-solving skills and excellent communication abilities. You will be handling...

Customer Support SpecialistWe are seeking a highly skilled professional to assist with order entry and email communication. This role involves providing exceptional customer service, resolving issues efficiently, and maintaining accurate records.Key Responsibilities:Communicate with customers via email in a timely and professional mannerEnter and process...

We are currently seeking a highly skilled Customer Support Specialist to join our team. The ideal candidate will have experience working with both Shopify and Gorgias.Key ResponsibilitiesProvide exceptional customer support via chat, email, or phone.Respond to customer inquiries related to product information, order tracking, returns, and account concerns in...

Job Title:Customer Service RepresentativeDescriptionWe are seeking a customer-focused support specialist to join our team. As a key member of our support team, you will be responsible for troubleshooting and guiding users through complex problems.This role involves leveraging technology to optimize processes and developing self-service opportunities for a...

Job DescriptionThe Customer Support Team Lead role is a vital part of our organization, responsible for overseeing the day-to-day support operations and ensuring top-tier service to clients and users.This position plays a crucial role in leading and developing our customer support teams, with a focus on team development and performance metrics.Key...

About the Role:As a Customer Support Concierge, you will be the first point of contact for our clients. Your primary responsibility is to greet them warmly and route them to the relevant team member in a timely manner.This role requires exceptional communication skills, time management, and organization abilities to thrive in a high-energy environment.Key...

Job TitleRemote Customer Support Specialist (Shopify/Gorgias)A career in customer support is more than just answering questions — it's about building real trust with every interaction.Key ResponsibilitiesRespond to customers via chat, email, or phone in a professional and friendly mannerHandle inquiries related to product information, order tracking,...