Customer Experience Manager

7 days ago


Tanauan, Calabarzon, Philippines beBeeCustomerExperience Full time $800 - $1,300
Job Title: Customer Experience Manager

We are seeking an experienced professional to manage our customer relationship management (CRM) platform. The ideal candidate will have a deep understanding of CRM processes, sales pipelines, and lead management.

This role involves owning and optimizing our HubSpot platform across marketing, sales, and reporting. Key responsibilities include:

Main Responsibilities
  • Maintaining the marketing website, landing pages, and blog on HubSpot CMS.
  • Developing custom templates and modules to enable scalable content creation.
  • Optimizing all digital assets for search engine optimization (SEO), mobile responsiveness, and site performance.
  • Configuring and managing the Sales CRM in HubSpot.
  • Designing and executing email campaigns - including template creation, audience segmentation, and drip workflows.
  • Implementing marketing automation strategies to nurture leads and improve conversion.
  • Building and maintaining HubSpot dashboards and custom reports to track key marketing and sales KPIs.

Requirements for this position include:

Required Skills and Qualifications
  • At least 2 years of hands-on experience with HubSpot (Marketing Hub, Sales Hub, CMS Hub).
  • A proven ability to build and manage HubSpot CMS websites (templates, modules, SEO best practices).
  • A strong understanding of CRM processes, sales pipelines, workflows, and lead management.
  • Experience with email marketing, automation, and segmentation strategies.
  • The ability to create insightful reports and dashboards that drive strategic decisions.
  • HubSpot certifications (CMS, Marketing, or Sales Software).
  • Basic HTML/CSS knowledge for HubSpot CMS customization.


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