Customer Experience Coordinator

7 days ago


Tanauan, Calabarzon, Philippines beBeeOnboarding Full time ₱1,800,000 - ₱2,100,000

As a Customer Onboarding Specialist, you will play a pivotal role in ensuring new clients are transitioned seamlessly onto our platform.

About the Role
  • We are seeking an individual with excellent interpersonal and communication skills to implement effective onboarding processes for new customers.
  • Conduct initial training sessions and demonstrations tailored to customer needs, while fostering a culture of collaboration and teamwork.
  • Develop customized onboarding materials and resources in multiple languages, enhancing our global reach and customer engagement.
Responsibilities
  • Cultivate strong relationships with sales and customer success teams to drive customer satisfaction and loyalty.
  • Monitor and report on the effectiveness of onboarding initiatives using customer feedback and metrics, providing actionable insights for improvement.
  • Serve as the primary point of contact for new customers during the onboarding phase, delivering exceptional support and guidance.
Qualifications
  • At least 2 years of experience in customer onboarding or customer success within the SaaS industry, with a proven track record of success.
  • Native-level fluency in Spanish and professional proficiency in English, enabling effective communication with diverse client bases.
  • Proven ability to manage multiple projects simultaneously while maintaining attention to detail, ensuring seamless execution and high-quality results.


  • Tanauan, Calabarzon, Philippines beBeeCare Coordinator Full time $60,000 - $80,000

    Care Coordination RoleAs a care coordinator, you play a critical role in improving the health outcomes of patients. You help them avoid unnecessary hospitalizations through proactive support, education, and follow-up care.Key Responsibilities:Serve as the primary care coordinator for assigned patients.Conduct telephonic outreach and/or in-person assessments...


  • Tanauan, Calabarzon, Philippines beBeeCustomerSupport Full time ₱200,000 - ₱400,000

    Job Title:Customer Support ProfessionalJob Overview:We are seeking a highly skilled Customer Support Professional to manage orders, process data accurately, and deliver exceptional customer experiences. The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently.Key Responsibilities:Order...


  • Tanauan, Calabarzon, Philippines beBeeClient Full time ₱500,000 - ₱800,000

    Role OverviewWe are seeking a skilled Client Experience Coordinator to join our team. This role involves delivering exceptional service to clients across multiple channels, while supporting key marketing initiatives.Key ResponsibilitiesClient Care: Respond to client enquiries across email, phone, and social channels, upholding luxury service standards.Live...


  • Tanauan, Calabarzon, Philippines beBeeCustomerExperience Full time ₱540,000 - ₱600,000

    Customer Experience Specialist RoleWe are seeking a skilled and passionate Customer Experience Specialist to join our team. This is an excellent opportunity for someone who is enthusiastic about delivering exceptional customer support and creating memorable experiences.This role involves providing high-quality customer service across multiple communication...


  • Tanauan, Calabarzon, Philippines beBeeCustomerExperience Full time ₱200,000 - ₱250,000

    Job Title:Customer Experience ProfessionalDescription:As a Customer Experience Professional, you will play a vital role in providing exceptional support to our customers. Your primary responsibility will be to ensure that customer inquiries are handled promptly and efficiently.Key Responsibilities:Respond to customer inquiries via direct chat or phoneResolve...


  • Tanauan, Calabarzon, Philippines beBeeCustomer Full time $60,000 - $80,000

    Job OverviewAs a customer service leader, you will be responsible for driving our customer support strategy forward.The ideal candidate will have a strong understanding of customer service practices and customer journey management within tech or SaaS companies.Key ResponsibilitiesLead and manage customer service function to deliver high-quality support...


  • Tanauan, Calabarzon, Philippines beBeeSupport Full time $35,000 - $50,000

    Job DescriptionWe are seeking a highly skilled Customer Experience Associate to join our team. The ideal candidate will have excellent communication skills, be able to demonstrate empathy toward customer needs, and deliver timely solutions.The successful candidate will be responsible for ensuring a seamless, positive experience for our global user base...


  • Tanauan, Calabarzon, Philippines beBeeOpportunity Full time $20,000 - $40,000

    Job Title:Customer Experience RepresentativeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries in a...


  • Tanauan, Calabarzon, Philippines beBeeCustomerExperience Full time $80,000 - $130,000

    About the RoleWe are seeking a highly skilled Customer Experience Leader to join our team. In this role, you will be responsible for leading and managing our customer service team, ensuring efficient and high-quality service delivery and maintaining our reputation for outstanding client relationships.You will oversee the team responsible for answering...


  • Tanauan, Calabarzon, Philippines beBeeExcellence Full time ₱7,500,000 - ₱9,500,000

    Customer Experience Lead Job SummaryDescriptionThis role focuses on fostering exceptional customer interactions in a fast-paced environment. You will be responsible for managing a team of specialists, handling customer inquiries, resolving issues promptly, and collaborating with operations to ensure seamless service delivery.Key Responsibilities:Oversee the...