Senior Training Director

4 days ago


Quezon City, National Capital Region, Philippines WNS Full time

About Us

WNS (Holdings) Limited is a global Business Process Management (BPM) leader, offering business value to 400+ clients by combining operational excellence with deep domain expertise in key industry verticals. Our Philippines site has been delivering the full spectrum of BPM services for over 10 years, with more than 8,000 employees spread across 11 sites located in 4 key cities.

Job Description

We are seeking a skilled Senior Training Director to lead our training team in developing and implementing training programs that meet business requirements. The successful candidate will have excellent leadership skills, a proven track record of training program development and management, and hands-on experience with tools such as Articulate, Epiplex, Canva, Visio.

Key Responsibilities:

  • Lead the development and implementation of training programs that meet business requirements
  • Evaluate individual and organizational performance to ensure training is meeting business needs
  • Identify training needs by consulting with stakeholders and using needs assessments
  • Select and manage resources, including working with internal employees to develop and deliver training

Requirements:

  • At least a bachelor's degree in education, human resources, or a related discipline
  • Hands-on experience with tools such as Articulate, Epiplex, Canva, Visio
  • Working knowledge & experience of GDS (Sabre/Amadeus/Travelport, Apollo - any two)
  • Experience of travel training of minimum 5 years

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