Senior Training Specialist

7 days ago


Quezon City, National Capital Region, Philippines Reed Elsevier Philippines Full time
Job Description

The Senior Training Specialist is responsible for leading the development, implementation, and integration of best-in-class training methodologies and frameworks to support various business operations.

This role will work closely with operations team members to design, develop, and deliver training programs that improve operational efficiency and quality. Key responsibilities include:

  • Developing and delivering process, system, and business skills training to operations teams
  • Collaborating with subject matter experts and stakeholders to analyze, design, and develop training initiatives
  • Conducting training needs assessments and developing targeted training programs
  • Facilitating user acceptance testing (UAT) to ensure training environments are accessible and functional
  • Maintaining accurate training records and reports

Requirements

  • Bachelor's degree in a relevant field
  • Strong analytical, organizational, and communication skills
  • Ability to work independently and collaboratively as part of a team
  • Excellent problem-solving and decision-making skills

  • Training Specialist

    2 days ago


    Makati City, National Capital Region, Philippines LJMB Training Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from LJMB TrainingeLearning Producer | Empowering Filipino SMEs to Create Engaging Online CoursesIMPORTANT:Please apply through this form --> tinyurl.com/ljmbapplynowResponsibilities:Conduct of needs analysis in client...

  • Training Specialist

    2 weeks ago


    Quezon City, National Capital Region, Philippines WNS Full time

    WNS Quezon City, National Capital Region, PhilippinesTraining SpecialistWNS Quezon City, National Capital Region, Philippines3 days ago Be among the first 25 applicantsMinimum RequirementsAt least 2 years' experience in Training in a contact center environment.Coaching and feedback skills.Knowledge in Reporting Tools Financial Snapshots.Amenable to working...

  • Training Specialist

    6 days ago


    Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    The Training Specialist at Nityo Infotech Services Philippines is responsible for designing and developing training programs that enhance the skills of contact center agents. The ideal candidate will have strong project management skills, analytical abilities, and excellent communication skills.Key Responsibilities:Develop and implement training programs to...


  • Makati City, National Capital Region, Philippines LJMB Training Full time

    We're looking for a Corporate Learning Specialist to join our team at LJMB Training. As a key member of our training team, you will be responsible for creating engaging corporate learning experiences that drive business results.About the Role:Design and develop training programs that address specific business needs.Conduct training needs analysis to identify...

  • Training Specialist

    7 days ago


    Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    About Us">BEST CAREERS AND OPPORTUNITIES is a leading organization in the industry, committed to delivering exceptional services to our clients. We are seeking a highly skilled and experienced Training Specialist to join our team.Job Description">The successful candidate will be responsible for imparting process & pre-process training for banking operations...


  • Quezon City, National Capital Region, Philippines TRB Express, Inc Full time

    TRB Express, Inc. is a leading logistics company that prides itself on providing exceptional service to its customers. We are seeking a highly skilled Courier Training Specialist to join our team.Job Overview:The Courier Training Specialist will play a critical role in developing and delivering comprehensive training programs to enhance the skills of our...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    Detailed Job DescriptionWe are looking for a seasoned Senior Collections Specialist to join our Nityo Infotech team. In this role, you will provide expert training and guidance to our collections teams, focusing on developing and implementing best practices to improve collections efficiency and effectiveness.


  • Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is a renowned provider of BPO solutions, and we are currently seeking an Operational Training Specialist to join our team. In this role, you will be responsible for designing and delivering training programs that meet the needs of our clients, as well as providing training and development opportunities to our...


  • Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job Description:We are seeking a Training and Development Specialist to join our team!In this role, you will be responsible for designing and delivering training programs that drive business results and improve employee performance.You will work closely with stakeholders to understand business needs and develop training solutions that meet those...


  • Quezon City, National Capital Region, Philippines KSERVICO TRADE, INC. Full time

    We are seeking a highly motivated and experienced Training Supervisor to join our team at KSERVICO TRADE, INC. In this role, you will be responsible for creating and delivering training programs that are engaging, interactive, and effective in meeting the needs of our employees.The ideal candidate will have a strong understanding of adult learning...


  • Quezon City, National Capital Region, Philippines Lemon Square PH (Big E Food Corporation) Full time

    Job SummaryLemon Square PH (Big E Food Corporation) is seeking a Commercial Training Specialist to lead our sales training initiatives. The successful candidate will be responsible for designing and delivering training programs that enhance sales competencies across the organization.Conduct skills assessments to identify specific training needs within the...


  • Quezon City, National Capital Region, Philippines VXI Global Solutions Full time

    Training Specialist/Product Trainer (Telco Account) for QC1 day ago Be among the first 25 applicantsDirect message the job poster from VXI Global SolutionsResponsibilities:Conducts research through internet, books and other publications and consolidates materials that are significant for the development of training module.Plans and develops training programs...


  • Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job Overview:We are seeking an experienced Process Training Specialist to join our team at Manpower Core Group Inc. As a key member of our organization, you will be responsible for ensuring strategic alignment of the training department with business goals.About the Role:Evaluate individual and organizational performance to ensure training is meeting...


  • Quezon City, National Capital Region, Philippines ManpowerGroup Full time

    Job OverviewThe Training Director position at ManpowerGroup is a key role in driving the growth and performance of our training team. As a leader, you will be responsible for developing and delivering employee training and onboarding programs that support our company's goals.About the RoleThis senior-level position requires a passion for serving customers...


  • Quezon City, National Capital Region, Philippines JTI Full time

    At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.Field Force Capability Specialist (Sales Training Specialist)The person in this...


  • Quezon City, National Capital Region, Philippines JKILC Full time

    Required Skills and QualificationsTo succeed as a Senior Collections Trainer, you must have a Bachelors Degree and possess excellent communication and interpersonal skills. Additionally, you should be able to work effectively on night shifts and be amenable to working onsite. Familiarity with collections training best practices and industry trends is also...


  • Quezon City, National Capital Region, Philippines Archgso Full time

    About the RoleWe are seeking a highly skilled Corporate Training Specialist to join our team at Archgso. This is an exciting opportunity for a motivated individual to contribute to the growth and development of our employees.The ideal candidate will have experience in planning, recommending, and delivering training procedures to enhance training curriculum,...


  • Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    About the RoleThis is a unique opportunity to become a Compliance Training Specialist at Manulife. You will play a crucial role in designing and developing effective compliance training programs for our employees.Key Responsibilities• Create compelling digital learning content for business units across the organization• Identify and address target...


  • Quezon City, National Capital Region, Philippines Robinsonsdepartmentstore Full time

    The Senior Marketing Specialist role at Robinsons Department Store is designed to drive business growth and customer engagement through innovative marketing strategies and tactics. As a senior-level professional, you'll be responsible for developing and executing marketing campaigns that achieve business objectives.About the RoleThis mid-senior level...

  • Training Supervisor

    2 weeks ago


    Quezon City, National Capital Region, Philippines KSERVICO TRADE, INC. Full time

    Are you passionate about developing people and driving impactful learning experiences? Join our teamMinimum Qualifications:3–5 years of experience in a supervisory roleProven ability to design and deliver engaging training programs (in-person, virtual, blended)Skilled in Training Needs Analysis (TNA) and measuring training effectiveness (e.g., Kirkpatrick...