Training Director Lead
6 days ago
The Manpower Core Group Inc. seeks a skilled Training Director Lead to drive the growth and success of our training team.
About the RoleWe are looking for a seasoned professional with a passion for delivering high-quality training programs. As a Training Director Lead, you will be responsible for designing, developing, and implementing comprehensive training initiatives that meet the needs of our clients.
Key Responsibilities- Program Development: Create customized training programs that align with business goals and objectives.
- Needs Assessment: Conduct performance reviews and skills gap analyses to identify training needs for departments, teams, and individuals.
- Curriculum Management: Oversee the creation and maintenance of training materials, including manuals, handouts, and exercises.
- Training Delivery: Drive the learning delivery operations, ensuring efficiency and effectiveness metrics are met.
- Team Leadership: Lead and manage a team of trainers and support staff.
To succeed in this role, you will need:
- A Bachelor's Degree in Education, Training, or a related field.
- Three to five years' experience in leading training delivery functions in the call center industry.
- Impressive communication, planning, leadership, coordinating, and team management skills.
- Experience in conflict resolution, negotiation, team building, and consensus building.
- Proficiency in MS Office, flowcharting, and project management software.
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Training Director Lead
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