Client Account Manager

1 day ago


Mandaluyong City, National Capital Region, Philippines beBeeSuccess Full time $12,000 - $20,000
Job Description:

We are seeking a skilled Client Success Coach to join our team. As a Client Success Coach, you will be responsible for guiding a team of top-tier assistants who handle client accounts. Your primary focus will be on coaching team members through their tasks, conducting regular check-ins and coaching sessions, and monitoring performance against company standards.

The ideal candidate will have a genuine passion for coaching and be able to translate business objectives into actionable goals. You will work closely with clients to understand their needs and develop strategies to improve their satisfaction.

Key Responsibilities:
  • Build strong relationships with team members through weekly 1:1s and coaching sessions
  • Provide guidance and support to assistants as they work on their tasks
  • Facilitate and oversee client-assistant onboarding
  • Recognize and facilitate additional client needs
Requirements:
  • Minimum 6 months of supervisory experience, preferably in a remote work environment
  • At least 1 year of experience in account management, client services, or operations
  • Proficiency in learning new software platforms and implementing effective performance management strategies
Benefits:
  • Employment type: Full-Time Freelancer
  • Work-from-home setup: Fully remote position with flexibility to work from your preferred location
  • Working hours: Full Time, 40 hours/week (1 hour break/shift)

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