Healthcare VA Coordinator
2 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Scheduling & Care Coordination Specialist to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative and front-end billing tasks in a fast-paced healthcare environment.
Key Responsibilities:- Scheduling Management
- Develop and maintain accurate schedules for clinicians and clients
- Ensure appropriate client-to-clinician ratios
- Serve as the primary point of contact for scheduling inquiries from clients and staff
- Schedule assessments and reassessments in a timely and organized manner
- Coordinate care across multiple disciplines
- Arrange substitute clinicians when needed to ensure uninterrupted services
- Answer incoming calls and respond to inquiries with professionalism and urgency
- Maintain consistent and clear communication via phone and email with families and staff
- Maintain and audit client records for accuracy and compliance
- Ensure timely documentation and updates in relevant systems
- Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries
- Verify insurance benefits and monitor ongoing eligibility
- Track changes in coverage and authorization status
- Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking
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