Outbound Customer Support Coordinator

2 days ago


Las Piñas, National Capital Region, Philippines beBeeAdministrative Full time ₱35,000 - ₱65,000
Job Title

We are seeking a Virtual Assistant to manage various tasks, including customer support, lead outreach, general administration, and basic bookkeeping. This role requires strong organizational skills, excellent communication, and the ability to work independently in a remote setting.

Key Responsibilities:
  • Customer Inquiries
  • Customer Support, Live Chat & Instant Messenger
  • Processing Orders
  • Billing and Technical Support
  • Sales admin (lead follow-up, appointment setting)

Additional Tasks:

  • Database Management
  • Document storage and organisation
  • Email Management (filter emails and manage spam)
  • Calendar Management (set appointments and manage calendar)
Requirements:

This position requires experience with Google Suite, Stripe and Bank for Client Payment processing, Whatsapp, Zoom, and a proactive approach.

Key Attributes:

  • Proactive
  • High level of attention to detail
  • Strong communication skills in both written and verbal
  • Highly Organised
  • Works well in any team environment
Technical Requirements:

Internet Speed: Download: Minimum 50MBPS, Upload: Minimum 20MBPS

Computer Specs: 16GB RAM computer (Windows OS or M1/M2 Mac)

Back up internet (a MUST): Fast internet and Mobile Data (Personal Hotspot)



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