Customer Support Expert

1 day ago


Iloilo City, Western Visayas, Philippines Neksjob Full time
About Neksjob

We are a dynamic company dedicated to delivering exceptional customer experiences.


Job Overview

The CSR Agent role is an exciting opportunity for individuals who thrive in fast-paced environments and excel at providing top-notch support to our clients.


Key Responsibilities

The successful candidate will be responsible for:

  • Responding to incoming calls from customers, addressing their inquiries, and resolving issues efficiently.
  • Providing accurate information and handling complaints regarding our products or services in a professional manner.

Requirements

To succeed in this role, you should have:

  • A high school diploma or its equivalent.
  • Excellent English communication and interaction skills.
  • A minimum of 2 years' experience in the BPO industry.
  • Availability to work on-site.
  • Prior experience as a Customer Service Representative or Call Center Agent is highly desirable.

Benefits

As a valued member of our team, you can expect:

  • A competitive salary package.
  • Exciting performance bonuses and account-specific allowances.
  • Career advancement opportunities within the company.
  • Comprehensive healthcare benefits to ensure your well-being.

Why Choose Neksjob?

We offer a supportive work environment, opportunities for growth, and a commitment to employee satisfaction. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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