Customer Experience Services Director

Job DescriptionThe Associate Director role is a key position in the organization's business development and sales function.The primary objective of this role is to develop and implement effective call center strategies and operations that enhance customer satisfaction and drive business growth.Key responsibilities include planning and implementing call...

Job Title:Customer Experience DirectorAs a Customer Experience Director, you will play a key role in driving business growth and customer retention through consistent customer interaction, Quarterly Business Reviews (QBRs), and management of a portfolio of customers. Your primary goal is to maximize the customer experience, grow the base of business through...

Aickman&Greene is hiring a Full time Director role in Makati City, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: EveningSaturday: EveningSunday: EveningMore than 4 years of relevant work experience required for this roleExpected salary:...

Locations: India, Philippines or Romania Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together...

Job Title: Director of Customer ExcellenceWe are seeking an experienced and proactive leader to drive customer satisfaction, loyalty, and operational excellence throughout the customer journey.Key Responsibilities:Own the end-to-end customer experience and define scalable customer success strategies to support growth.Establish and track KPIs, processes, and...

About the RoleAs a Customer Service Director, you will oversee the Contact Center's core operations, driving efficiency and performance to meet company goals. Key responsibilities include ensuring service levels in multiple channels, developing quality metrics, and optimizing work schedules. Main Objectives:Meet or exceed customer satisfaction targets...

As a Product Management Director, you will be responsible for shaping the future of our innovative customer care products and solutions that leverage cutting-edge generative AI technology.We are seeking experienced and visionary product managers to lead these initiatives. Key responsibilities include defining product vision, strategy, and roadmap based on...

About the role We are seeking a passionate and dedicated Customer Service professional to join our dynamic team at MKS WORKFORCE MANAGEMENT SERVICES INC'. As a Customer Service representative, you will play a crucial role in providing exceptional support to our valued clients, ensuring their satisfaction and loyalty. This full-time position is based in...

The Director of Corporate Finance will play a pivotal leadership role in overseeing the Firm's global financial operations across multiple geographies, including the Philippines, United States, Canada, and India. This position is responsible for managing and advancing core finance functions such as financial planning and analysis (FP&A), budgeting, treasury...

**Job Title:** Customer Support DirectorAt our company, we are seeking a highly skilled customer support director to lead and optimize our e-commerce subscription business's customer service operations.This is a dynamic role that requires strong leadership skills, extensive experience in customer service management, and a strategic mindset to enhance...