
Full-time Live Chat Customer Support Representative
4 days ago
This position involves interacting with customers through live chat to resolve their inquiries and provide accurate information about products and services.
The ideal candidate should be proactive, service-oriented, and comfortable using computer systems.
Key responsibilities include responding to customer inquiries, providing product information, and troubleshooting technical issues.
Required Skills and Qualifications- At least 2 years of experience in live chat customer support in a remote or BPO setting
- Proficient written and spoken English
- Experience using help desk software and other remote support tools
- Familiarity with CRM tools
- Ability to work independently and maintain accurate records of customer interactions
- Opportunity to work remotely
- Flexible scheduling
- Competitive compensation package
This is an excellent opportunity for individuals who enjoy working with people and are able to effectively communicate through text-based platforms.
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