Live Chat Support Representative-Non-Voice-No Call Tasks

3 weeks ago

Caloocan City, National Capital Region, Philippines Caldwell Communications Full time
Live Chat Support Representative-Non-Voice-No Call Tasks

Join to apply for the Live Chat Support Representative-Non-Voice-No Call Tasks role at Caldwell Communications

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Benefits
  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
Job Responsibilities
  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.
Qualifications
  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Advertising Services
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