
Technical Client Support Professional
3 days ago
We are seeking an experienced Support Specialist to join our remote team. The ideal candidate will have strong client service, troubleshooting, and analytical skills.
As a Support Specialist, you will resolve customer support tickets, troubleshoot technical issues (SQL, Linux, networking, VPNs), and collaborate with utility clients to deliver the best outcomes.
- Resolve customer support tickets and ensure timely updates.
- Troubleshoot technical issues (SQL, Linux, networking, VPNs).
- Collaborate with utility clients to deliver the best outcomes.
To succeed in this role, you will need:
- 4+ years' experience in SQL, production environments, and client support.
- Linux OS support and network administration knowledge.
- Familiarity with relational databases (Oracle/PostgreSQL).
- Strong communication and problem-solving skills.
As a member of our team, you can expect:
- Fully remote work.
- Health & life insurance, lifestyle rewards program, gratuity, and more.
This is a mid-senior level full-time position.
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