
Senior Data Automation Specialist
2 days ago
Job Description
Are you ready to make a meaningful impact in the financial markets?
We are at the forefront of innovation, and we believe that you have the skills and drive to make a real difference. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Impact You Will Have
As a member of our Client Connectivity Services team, you will be responsible for connecting clients to automate the data transfer process via a defined list of transfer protocols and network options. You will configure data delivery for selected products and ensure timely and accurate delivery. Your tasks will include gathering and validating client data, implementing network and authentication configurations, performing data delivery configurations and verifications, navigating internal stakeholders to resolve client queries, managing client expectations, monitoring and tracking client queries, supporting client queries via email and over the phone, troubleshooting internal alerts, accurately documenting work performed, providing support on weekends and public holidays as required, minimizing risk by following established policies and procedures, escalating issues, and supporting positive relationships with key internal/external clients and partners, and contributing to department projects and meeting team objectives.
Required Skills and Qualifications
- Minimum 2 Years of Related Experience
- Bachelor's Degree Preferred or Equivalent Experience
Benefits
- Competitive Compensation Package, including base pay and annual incentive
- Comprehensive Health and Life Insurance and Well-being Benefits, based on location
- Pension/Retirement Benefits
- Paid Time Off and Personal/Family Care, and Other Leaves of Absence When Needed
- Flexible/Hybrid Work Model, with three days onsite and two days remote, with onsite Tuesdays, Wednesdays, and an additional third day unique to each team or employee.
Other Information
Flexibility to work non-traditional hours, such as 9pm to 6am shift. Good understanding of IT networking and knowledge of transfer protocols including FTP/S, SFTP, IBM MQ Messaging, Connect: Direct – Network Data Mover (NDM), and computing systems including Linux/Unix and IBM Mainframe.
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