Remote Customer Service Specialist

3 days ago


Taguig, National Capital Region, Philippines beBeeCustomerSupport Full time ₱2,500 - ₱3,500
Customer Support Representative Opportunity

We are seeking an experienced customer support professional to provide exceptional service to our customers via chat, email, or phone.

This is a remote position that requires the ability to work independently and handle multiple conversations at once while maintaining a consistent customer experience.

Key Responsibilities:
  • Respond to customer inquiries in a professional and friendly manner
  • Utilize Gorgias and Shopify to efficiently manage tickets and provide timely support
  • Stay informed on product updates and best practices to ensure a seamless customer experience
Requirements:
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Ability to multitask and prioritize tasks effectively
  • Empathetic, patient, and reliable when addressing customer concerns
Work Environment:
  • A dedicated computer or laptop (i5 processor or equivalent)
  • A stable internet connection (at least 15 Mbps upload/download speed)

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