Remote Customer Service Professional

2 days ago


Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Job Overview

This is a fantastic opportunity to secure a remote customer service role. We're seeking motivated and enthusiastic individuals who can provide exceptional customer support for a diverse portfolio of clients.

The ideal candidate will be a skilled problem solver with excellent communication skills, able to work independently in a remote setting and deliver memorable customer experiences.

Key Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Conduct research and gather information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
Requirements
  • A high school diploma or equivalent.
  • Previous experience in a call center environment.
  • Strong command of the English language.
  • Typing speed of 20+ WPM.
  • High-speed internet connection.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Familiarity with Windows operating systems.
What We Offer
  • HMO coverage and dependent benefits.
  • Career growth and learning opportunities.


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