
Remote Customer Service Professional
2 days ago
This is a fantastic opportunity to secure a remote customer service role. We're seeking motivated and enthusiastic individuals who can provide exceptional customer support for a diverse portfolio of clients.
The ideal candidate will be a skilled problem solver with excellent communication skills, able to work independently in a remote setting and deliver memorable customer experiences.
Key Responsibilities- Handle inbound and outbound calls professionally and efficiently.
- Resolve customer issues on the first call through effective problem-solving.
- Conduct research and gather information across systems to support customer needs.
- Accurately document interactions and process claims.
- Guide customers through options to find the best solutions.
- A high school diploma or equivalent.
- Previous experience in a call center environment.
- Strong command of the English language.
- Typing speed of 20+ WPM.
- High-speed internet connection.
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Familiarity with Windows operating systems.
- HMO coverage and dependent benefits.
- Career growth and learning opportunities.
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