Real Estate Operations Team Member

1 day ago

Cebu City, Central Visayas, Philippines beBeeSupport Full time $6,600 - $8,400
Real Estate Support Specialist

This role is for a self-sufficient, tech-savvy, and service-driven support professional to join our growing real estate operations team. In this position, you'll be responsible for delivering exceptional technical and administrative support to real estate agents and clients through live chat, email, and phone.

  • Support Clients: Serves as the first point of contact for agents, brokers, and clients seeking platform assistance via chat, email, and phone using tools like Intercom, Dialpad, and Salesforce.
  • Troubleshoot Issues: Assists users with basic troubleshooting (e.g., browser compatibility, password resets, connectivity issues)
  • General Support: Guide users through platform challenges and self-learn tools to stay one step ahead.
  • Escalation Cases: May assist with testing and researching issues before they become problems.

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