Customs Clearance Expert

5 days ago


Taguig, National Capital Region, Philippines Sirva Bgrs Llc Full time
About this Job

We are seeking a highly skilled Freight Support Coordinator to oversee and track international shipments.

Main Accountabilities:
  • Shipment Monitoring:
  • Oversee shipments from origin to destination, ensuring efficient customs clearance and documentation.
  • Track shipment status, updating details and informing customers of any changes or delays.
  • Coordinate with transportation providers for seamless pick-up, delivery, and transfer operations.
  • Address and resolve issues during transit, such as customs delays or discrepancies.
  • Partner with freight forwarders and customs brokers to ensure compliance with international regulations.
  • Arrange for storage and handling of items at warehouse facilities, if required.
Customer Communication:
  • Provide responsive support to customers regarding shipment status, tracking information, and document needs.
  • Offer timely updates and address customer concerns related to the shipping process.
  • Facilitate efficient issue resolution by collaborating with internal departments.
Data Entry and Documentation:
  • Accurately input shipment details into the Commercial Moving system, including relevant dates, tracking numbers, and additional notes.
  • Prepare essential shipping documents, such as commercial invoices and packing slips.
  • Maintain thorough records of shipment history and corresponding correspondence.
Essential Skills and Qualifications:
  • Thorough knowledge of international shipping procedures and customs regulations.
  • Proficiency in logistics software and data management systems.
  • Exceptional communication and customer service abilities.
  • Capacity to prioritize tasks and handle multiple shipments concurrently.
  • High degree of attention to detail and organizational skill.
  • Prior experience in freight forwarding or international logistics a plus.


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