Relief Agent

7 days ago

Tanauan, Calabarzon, Philippines beBeeDisaster Full time ₱500,000 - ₱1,000,000
Job Overview

We are seeking talented and dedicated individuals to join our team of disaster relief agents. In this temporary, remote position, you will be working closely with clients who have been affected by hurricanes.

As a member of our team, you will apply the latest customer service techniques and learn our account management systems. This is an excellent opportunity for those looking to gain valuable experience and make a real difference in people's lives.

Key Responsibilities
  • Assist customers with service inquiries
  • Learn common requests and solutions
  • Improve the customer's experience
  • Utilize our service techniques and systems
  • Escalate customer dissatisfaction to proper channels
Candidate Qualifications

To be successful in this role, you must be highly motivated and dedicated. You should possess the following qualities:

  • Be 18 years of age or older
  • Have a high school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately
  • Basic knowledge of Microsoft Office Suite
  • Basic understanding of Windows operating systems
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow up on customer issues
  • An aptitude for conflict resolution, problem solving, and negotiation
  • Customer service oriented
  • Ability to multi-task, stay focused, and self manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment
  • Excellent interpersonal skills and the ability to build relationships
Working Conditions

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

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