Customer Support Professional

3 days ago

San Fernando, Central Luzon, Philippines beBeeTechnical Full time ₱80,000 - ₱100,000
Remote Technical Support Representative Opportunity

We are seeking skilled and customer-focused individuals to provide technical assistance and troubleshooting support for a variety of clients across industries. This role involves responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding users through solutions with patience and professionalism.

Strong proficiency in English, both written and spoken is required. Prior call center experience and the ability to work independently from home are also essential.

The ideal candidate will have excellent communication skills, be able to multitask effectively, and possess a strong command of the English language. A high-speed internet connection and an appropriate, quiet work environment are also necessary for this position.

Responsibilities
  • Respond to inbound technical support requests via phone, chat, or email
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Document all customer interactions accurately in the system
  • Maintain up-to-date knowledge of products, services, and support procedures
  • Ensure customer satisfaction by providing timely and effective resolutions
Required Skills and Qualifications

To succeed in this role, you must possess the following skills and qualifications:

  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
Benefits

At our company, we value our employees and offer a range of benefits to support their well-being and success. These include:

  • HMO Coverage plus a dependent
  • Rank & File: ₱100,000 coverage
  • Supervisors/Managers: ₱120,000 coverage
  • Dental Coverage
  • In-house dental assistance worth ₱5,000, giving you easier access to quality care
Others

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

  • Professional Customer Support Specialist

    3 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Job SummaryAs a customer service representative, you will play a vital role in delivering exceptional support to our clients. In this role, you will assist customers with inquiries, provide technical support, and offer product recommendations.Key Responsibilities:Answer incoming calls and respond to customer inquiries.Provide accurate information about...

  • Customer Service Professional

    6 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Job OverviewAre you a customer service professional looking for a new challenge? We're seeking skilled individuals to join our team as Customer Service Agents.In this role, you'll have the opportunity to work in a fast-paced contact center environment, providing exceptional support to customers through multiple communication channels.You'll be responsible...

  • Customer Support Representative

    3 days ago

    San Fernando, Central Luzon, Philippines Emapta Full time ₱30,000 - ₱31,000 per year

    Answer the Call. Deliver the Solution. Be the voice that connects customers to solutions and support in the entrance systems industry. Take your customer service career to the global stage without leaving the Philippines. This role offers the chance to build international experience, deliver solutions that matter, and make your mark in the customer service...

  • Customer Support Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱60,000 - ₱80,000

    Job TitleAbout the RoleWe are seeking a highly skilled and motivated customer support professional to provide outstanding service to our clients.Key Responsibilities:Handle inbound calls made by new and existing customers.Assist customers with queries via emails/chats and deal with multiple customers at once.Follow established communication scripts when...

  • Technical Customer Support Specialist

    4 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱300,000

    Technical Support RoleThis position involves serving as a primary point of contact for customers, addressing their technical concerns and providing solutions in a timely and professional manner. The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to troubleshoot complex issues.The role requires strong...

  • Customer Service Professionals

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomer Full time ₱20,000 - ₱25,000

    Job OverviewWe are seeking a skilled professional to handle customer inquiries and provide exceptional service.

  • Multichannel Customer Support Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱18,000 - ₱25,000

    Job OverviewWe are seeking a highly skilled and motivated customer support professional to deliver exceptional service to our clients.Duties and Responsibilities:Handle incoming calls regarding order entry and status updates.Provide assistance via email and chat platforms, managing multiple conversations simultaneously.Follow established communication...

  • Professional Customer Service Agent

    4 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomer Full time ₱100,000

    Job SummaryAt our organization, we are seeking a dedicated and customer-focused professional to join our team as a Customer Service Representative. In this role, you will provide exceptional support to our clients through various channels, ensuring timely resolution of their concerns and delivering outstanding results.This is an exciting opportunity for...

  • Key Customer Support Specialist

    4 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱30,000 - ₱50,000

    Customer Service RoleAbout the Position:This role focuses on delivering exceptional customer support to our clients. As a key member of our team, you will be responsible for handling inbound and outbound calls in a professional manner.Main Responsibilities:Demonstrate courtesy, timeliness, and professionalism when interacting with customers via phone or...

  • Customer Service Professional

    2 weeks ago

    San Fernando, Central Luzon, Philippines beBeeBanking Full time ₱18,000 - ₱32,000

    As a professional in the banking sector, delivering exceptional service to clients is of paramount importance. In this role, you will play a pivotal part in providing competent and caring banking services that meet our customers' needs.Key ResponsibilitiesTransaction Processing: Accurately process over-the-counter transactions such as cash and check...