Technical Customer Support Specialist

2 days ago

San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱300,000
Technical Support Role

This position involves serving as a primary point of contact for customers, addressing their technical concerns and providing solutions in a timely and professional manner. The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to troubleshoot complex issues.

The role requires strong written and verbal communication skills, with the ability to articulate technical information in a clear and concise manner. Additionally, the candidate should be proficient in using various software applications and systems to resolve customer inquiries.

Key Responsibilities
  • Responding to customer inquiries via phone, email, or chat
  • Resolving technical issues efficiently and effectively
  • Providing accurate and informative responses to customer queries
  • Collaborating with internal teams to resolve complex issues
Required Skills and Qualifications
  • Strong written and verbal communication skills
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Proficiency in using Microsoft Office and other software applications
  • Familiarity with technical concepts and terminology
Benefits and Opportunities

This role offers a competitive compensation package, including benefits and incentives designed to support and reward our team members. Our company culture values diversity, inclusivity, and employee growth, offering opportunities for professional development and career advancement.

  • HMO coverage and dependent care options
  • Performance-based bonuses and recognition programs
  • Professional development training and mentorship opportunities
  • Diverse and inclusive work environment
About Us

We are a leading provider of business process outsourcing (BPO) services, dedicated to delivering exceptional customer experiences and innovative solutions. Our team is comprised of professionals who share a passion for excellence, collaboration, and continuous improvement.

  • Technical Support Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines Connext Global Solutions Inc Full time $40,000 - $60,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Technical Support Specialist who will be working with Connext's Client in the United...

  • Technical Support Specialist

    1 day ago

    San Fernando, Central Luzon, Philippines beBeeSupport Full time $30,000 - $45,000

    Technical Support SpecialistWe are seeking a skilled and customer-focused professional to provide technical assistance and troubleshooting support for various clients across industries.The ideal candidate will have prior call center experience, reside within a reasonable distance from our office, and possess strong communication skills. They will be...

  • Technical Support Specialist

    12 hours ago

    San Fernando, Central Luzon, Philippines beBeeSupport Full time ₱100,000 - ₱120,000

    As a technical support specialist, you will be responsible for providing assistance and troubleshooting expertise to clients across various industries. To excel in this role, strong English language proficiency is essential.RequirementsHigh school diploma or equivalentPrevious call center experienceStrong command of the English languageTyping speed of 20+...

  • Technical Support Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines Viventis Search Asia Full time ₱50,000 per year

    Hiring:Technical Support Specialist (Help Desk and Hardware Support)San Fernando, PampangaIndustry: Fin-TechSalary: Up to PHP 50,000.00Key Responsibilities:Provide first-line technical support via phone, email, chat, and in-person assistance.Diagnose and resolve issues related to hardware (computers, printers, mobile devices) and software.Support end-users...

  • Technical Support Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomer Full time ₱60,000 - ₱80,000

    Job OverviewMCI is a leading provider of tailored solutions to meet the diverse needs of clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We're seeking skilled and customer-focused technical support specialists to provide technical assistance and troubleshooting support for...

  • Technical Support Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines Tribute Technology Full time $40,000 - $60,000 per year

    Tribute Technology is an established best-in-class Software as a Service technology company and solutions provider. Our customers include some of the largest and most prominent media brands in the world, spanning 4 continents and reaching millions of users every day. Our mission is to make meaningful connections between our customers and their users through...

  • Customer Service Technical Support Expert

    1 day ago

    San Fernando, Central Luzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

    Contact Center Technical Support SpecialistWe are currently looking for a highly skilled technical support professional to join our contact center team. This role involves providing first-level support for technical issues and helping customers troubleshoot hardware, software, and connectivity problems.This position requires a strong knowledge of operating...

  • Technical Support Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines Tribute Technology Full time $40,000 - $60,000 per year

    Tribute Technology is an established best-in-class Software as a Service technology company and solutions provider. Our customers include some of the largest and most prominent media brands in the world, spanning 4 continents and reaching millions of users every day. Our mission is to make meaningful connections between our customers and their users through...

  • Technical Support Specialist

    4 days ago

    San Fernando, Central Luzon, Philippines beBeeTroubleshooting Full time ₱150,000 - ₱250,000

    Technical Support ProfessionalThis role involves providing technical assistance to customers, resolving issues with hardware and software, and ensuring seamless operations.The ideal candidate will have a strong understanding of troubleshooting methodologies, excellent communication skills, and the ability to work in a fast-paced environment.

  • Technical Support Specialist

    4 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱20,000 - ₱25,000

    Job DescriptionAs a Technical Support Representative, you will play a vital role in delivering exceptional customer service by addressing complaints and inquiries through various communication channels. Your primary responsibility will be to provide timely and considerate resolutions to customer queries, ensuring a positive experience for our valued...