Front Desk Associate
1 day ago
Welcome to Hotel Okura Manila, a leading hospitality provider. We are seeking a highly skilled and experienced Hotel Receptionist to join our team.
About the RoleThis is an excellent opportunity for a motivated individual to take on a key position in our front office department. As a Hotel Receptionist, you will be responsible for managing all aspects of guest accommodation, ensuring a seamless and enjoyable experience for our valued customers.
Key Responsibilities- Perform all check-in and check-out tasks efficiently and effectively
- Manage online and phone reservations with accuracy and attention to detail
- Inform guests about payment methods and verify their credit card data securely
- Register guests, collecting necessary information, including contact details and stay dates
- Welcome guests upon arrival and assign rooms according to their preferences
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to client complaints in a timely and professional manner
- Liaise with housekeeping staff to ensure rooms are clean, tidy, and fully furnished
- Confirm group reservations and arrange personalized services for VIP customers
- Upsell additional facilities and services when appropriate
- Maintain updated records of bookings and payments accurately
To succeed in this role, you will need:
- Self-confidence and strong interpersonal skills
- Strong computer skills and proficiency in Opera PMS (an advantage)
- A minimum of 1-2 years of hotel, retail, or similar customer-focused work experience
- Reliable transportation and flexibility to work a varied schedule
- Strong verbal, written, and interpersonal communication skills
- Attention to detail and commitment to exceptional service
- Ability to maintain a positive and professional attitude in challenging situations
- Adherence to hotel policies and procedures
Hotel Okura Manila is a renowned hospitality provider dedicated to delivering exceptional experiences to our guests. Our team is committed to providing world-class service, and we are looking for like-minded individuals to join us.
-
Hotel Front Desk Associate
2 months ago
Manila, National Capital Region, Philippines Hilton Manila Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Hilton Manila. This individual will be responsible for managing the front desk on a daily basis, providing administrative support, and ensuring seamless guest experiences.
-
Front Desk Associate for Solaire Resort
1 month ago
Manila, National Capital Region, Philippines Solaire Resort Full timeThe Solaire Resort is seeking a highly organized and customer-focused Front Desk Associate to join our team. This role will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Job DescriptionWe are looking for an individual who is able to multitask and work in a fast-paced environment. The successful candidate...
-
Hotel Front Desk Associate
2 weeks ago
Manila, National Capital Region, Philippines Solaire Resort Full timeSolaire Resort is seeking an experienced Hotel Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for ensuring that our guests have a pleasant stay.Job Responsibilities:Assign guests to their rooms upon check-in and ensure that they have all the necessary information about their stay.Answer customer...
-
Front Desk Ambassador
4 days ago
Manila, National Capital Region, Philippines Hilton Manila Hotel Full timeAt Hilton Manila Hotel, we are seeking a highly skilled and professional Front Desk Ambassador to join our team. The ideal candidate will possess excellent communication skills, a warm smile, and the ability to provide exceptional customer service to our guests.The successful Front Desk Ambassador will be responsible for:Assisting guests with their luggage...
-
Hotel Front Desk Associate
1 day ago
Manila, National Capital Region, Philippines Hilton Manila Full timeAt Hilton Manila, we are seeking a skilled Hotel Front Desk Agent to provide exceptional guest experiences and manage all aspects of their accommodation.Key ResponsibilitiesRegister guests, collect necessary information, and assign rooms upon arrival.Manage online and phone reservations, ensuring seamless communication with guests.Inform customers about...
-
Senior Front Desk Manager
4 weeks ago
Manila, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob Summary:Solid Lyndelle Manpower Services Inc. is seeking a seasoned Senior Front Desk Manager to lead the way in delivering exceptional guest experiences and driving hotel performance.About the Role:We are looking for a highly skilled and experienced Front Desk Manager who can prioritize workload, develop team skills, and resolve guest issues...
-
Front Desk Coordinator
1 month ago
Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full timeAre you a highly organized and communicative individual looking for a role that combines administrative tasks with excellent customer service skills? Look no further than our Front Desk Coordinator position at CEBU GENERAL SERVICES INC.-NCR!We are seeking a skilled and detail-oriented receptionist to join our team. As the first point of contact for visitors...
-
Front Desk Manager
1 month ago
Manila, National Capital Region, Philippines REGENCY GRAND SUITES Full timeWe are seeking a Front Desk Manager to join the REGENCY GRAND SUITES team.Job SummaryThe successful candidate will be responsible for providing exceptional guest service, managing front desk operations, and maintaining a high level of customer satisfaction.About the RoleThis is an exciting opportunity for a motivated and experienced professional to take on a...
-
Hotel Front Desk Liaison
1 month ago
Manila, National Capital Region, Philippines Hilton Manila Full timeHotel Front Desk LiaisonWe are seeking a highly skilled and customer-focused individual to join our team at Hilton Manila as a Hotel Front Desk Liaison. This is an excellent opportunity for someone who has a passion for delivering exceptional service and creating memorable experiences for our guests.The ideal candidate will be responsible for handling all...
-
Front Desk Coordinator
1 month ago
Manila, National Capital Region, Philippines REGENCY GRAND SUITES Full timeHotel Receptionist Job SummaryWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team at Regency Grand Suites. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations at the hotel.Key Responsibilities:Welcome guests and check them in...
-
Front Desk Coordinator
1 month ago
Manila, National Capital Region, Philippines Hilton Manila Full timeWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Hilton Manila.About the Role:Welcome guests and direct visitors to the appropriate person or office.Answer, screen and forward incoming phone calls in a professional manner.Maintain a tidy and organized reception area, ensuring all necessary stationery and...
-
Hotel Front Desk Coordinator
4 days ago
Manila, National Capital Region, Philippines Hilton Manila Full timeWe are seeking a highly organized and professional Hotel Receptionist to join our team at Hilton Manila. The successful candidate will be responsible for managing the front desk on a daily basis, providing exceptional customer service and performing various administrative tasks.Key Responsibilities:Greet and welcome guests as soon as they arrive at the...
-
Front Desk Hospitality Professional
2 months ago
Manila, National Capital Region, Philippines E-gmp International Corp. Full timeWe are seeking an experienced Front Desk Hospitality Professional to join our team at E-gmp International Corp. in Saudi Arabia.Job Summary:The ideal candidate has at least 2 years of experience in casual and fine dining environments, with a proven track record of providing exceptional customer service, managing orders, and ensuring high service...
-
Makati Front Desk Hospitality Specialist
2 months ago
Manila, National Capital Region, Philippines TahjNsdmm Management Full timeWe are seeking a highly skilled and experienced Front Desk Officer/Concierge to join our team at Tahj/Nsdmm Management in Makati. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and have a strong background in hospitality.The ideal candidate will possess a Bachelor's/College Degree in...
-
Hotel Front Desk Administrator
1 month ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeHotel Receptionist PositionWe are seeking a professional and detail-oriented receptionist to join our team at Hotel Okura Manila. As a key member of our front office, you will be responsible for providing exceptional service to guests while maintaining the highest level of security and organization.Key Responsibilities:✦ Greet and welcome guests, directing...
-
Hotel Operations Manager
1 month ago
Manila, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeAbout UsSolid Lyndelle Manpower Services Inc. is a dynamic company that offers exciting opportunities for career growth and development.Job Title: Hotel Operations ManagerJob Summary:We are seeking a highly motivated and experienced Hotel Operations Manager to lead our team at the front desk and drive hotel performance. The ideal candidate will have a...
-
Customer Service Representative
1 month ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeAbout UsHotel Okura Manila is a renowned hospitality establishment seeking a skilled and professional Customer Service Representative to join our front desk team.
-
Customer Service Coordinator
1 day ago
Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full timeAt CEBU GENERAL SERVICES INC.-NCR, we are seeking a highly skilled and organized Customer Service Coordinator to join our team. In this role, you will be the first point of contact for visitors and clients, providing a welcoming and professional atmosphere.About the JobThe primary responsibilities of this position include greeting and welcoming visitors...
-
Administrative Coordinator
2 weeks ago
Manila, National Capital Region, Philippines Hilton Manila Hotel Full timeWe are seeking an experienced and skilled Administrative Coordinator to join our team at Hilton Manila Hotel. As a key member of our front desk, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office.Job Overview:The Administrative Coordinator will be responsible for managing the front desk,...
-
Hotel Accommodation Specialist
2 months ago
Manila, National Capital Region, Philippines Hilton Manila Full timeJob Title: Hotel Accommodation SpecialistWe are seeking a highly skilled and experienced Hotel Front Desk Agent to join our team at Hilton Manila.About the Role:This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a knack for managing reservations and guest accommodations.Responsibilities:Guest...