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IT Service Desk Network Technician

1 week ago

Manila, National Capital Region, Philippines KMC Solutions Full time

Job Summary

We're seeking an experienced Network Support Technician to join our team.

The successful candidate will be responsible for providing first-level technical support to our customers.

  • Provide technical assistance to customers via phone, email, or chat.
  • Resolve technical issues efficiently and effectively.
  • Collaborate with the Customer Support team to resolve complex technical issues.
  • Document all interactions and incidents for future reference.