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Front Desk Officer

2 months ago

Makati City, National Capital Region, Philippines TahjNsdmm Management Full time
Job Title: Front Desk Officer

We are seeking a highly skilled and experienced Front Desk Officer to join our team at Tahj/Nsdmm Management.

Job Summary:

The Front Desk Officer will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a smooth and efficient check-in and check-out process.

Responsibilities:

  • Provide excellent customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Handle front desk operations, including check-in, check-out, and room assignments.
  • Manage guest requests, including room upgrades, special requests, and other amenities.
  • Process payments, handle cash and credit transactions, and maintain accurate records.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.

Requirements:

  • Completed a minimum of 4 years Bachelor's/College Degree in Tourism and other equivalent programs.
  • Proven work experience as a front desk/receptionist in a high-end hotel/condominium.
  • Personable and projects a professional image.
  • Excellent in English (verbal and written).
  • Mature, highly trainable, well-mannered.
  • Excellent communication and interpersonal skills.

What We Offer:

A competitive salary, opportunities for growth and development, and a dynamic work environment.

How to Apply:

Only qualified applicants will be contacted. Please submit your application, including your resume and a cover letter, to us.