
Remote Medical Records Coordinator
7 days ago
Key to delivering exceptional care and services in the healthcare sector is the efficient management of patient records.
Job DescriptionWe are seeking a skilled and highly organized Medical Virtual Assistant to join our team. This remote position involves providing administrative support to healthcare professionals using Electronic Medical Record (EMR) systems.
Responsibilities:- Manage patient records efficiently using EMR systems.
- Update and maintain accurate patient information within EMR systems.
- Provide top-notch customer service via phone, email or chat.
- Explain services clearly to new patients and ensure understanding of our systems.
- Assist healthcare professionals in scheduling appointments and coordinating care.
- Collaborate with medical billing teams for accurate coding and billing.
- Maintain confidentiality and adhere to HIPAA regulations.
- Work closely with the team for seamless coordination and communication.
Requirements:
- Previous experience as a Medical Virtual Assistant or similar role.
- Proficiency in EMR systems, medical terminology, and documentation.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Able to multitask and prioritize responsibilities in a fast-paced environment.
- Proven track record of providing exceptional customer service.
- Ability to work independently and collaboratively.
Ideal candidates possess excellent communication skills, proficiency in managing patient records and a passion for customer service.
Successful applicants will be those who can adapt quickly, think critically and demonstrate a strong work ethic.
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