Deliver Excellence as Regional Implementation Lead

2 days ago

Caloocan City, National Capital Region, Philippines beBeeImplementation Full time ₱3,000,000 - ₱5,000,000
Regional Delivery Implementation Head

This role leads a regional team of delivery professionals to oversee the successful execution of client implementation and delivery projects. The ideal candidate will have strong leadership skills, experience in payments or fintech, and expertise in project management methodologies.


About the Role
  • Define and own the regional delivery strategy aligning with commercial, product, and operational priorities
  • Support the development of scalable frameworks and tools for delivering complex payment solutions
  • Manage a high-performing regional delivery team consisting of delivery managers across different markets

Responsibilities
  • Develop and maintain global standards for implementation quality, timelines, and documentation
  • Set and monitor KPIs around time-to-live, delivery velocity, customer satisfaction, and internal process adherence
  • Ensure the regional delivery teams are effectively resourced, enabled, and aligned to execute implementation plans
  • Act as a senior escalation point for complex delivery issues and ensure alignment across key stakeholders
  • Coordinate feature-readiness with Product/Tech and commercial handoff with Sales/Pre-Sales
  • Drive operational readiness for launches, including risk, tax, regulatory, and partner dependencies
  • Stakeholder Engagement: Act as one of the primary liaisons between clients, internal teams, and senior leadership
  • Risk Management: Identify potential risks and implement mitigation strategies to minimize impact on project delivery
  • Performance Monitoring: Develop and monitor key performance indicators (KPIs) to assess project outcomes and team performance
  • Implement structured project governance, status tracking, and escalation models
  • Promote and continuously improve the Delivery Toolkit
  • Champion automation, efficiency, and data visibility across the delivery lifecycle

Requirements
  • 8+ years in implementation, delivery, or onboarding in payments, fintech, SaaS, or enterprise tech within the payments or fintech industry, with at least 2 years in a leadership role overseeing regional operations
  • Strong understanding of integration models (API, hosted, hybrid) and delivery methodologies (Agile/Waterfall)
  • Excellent project management, problem-solving, and stakeholder communication skills
  • Strong leadership and team management abilities, excellent strategic planning and organizational skills
  • Proficient in project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira)
  • Proficiency with organizational tools and CRMs (e.g., Excel, Hubspot, Monday)
  • Exceptional communication and interpersonal skills, with fluency in English
  • Ability to analyze complex problems and develop effective solutions
  • Proactive and results-driven mindset, comfortable working in a high-growth, fast-paced environment
  • Strong sense of accountability and integrity

Benefits
  • Remote work: work from anywhere or one of our offices
  • Flexibility: we have flexible schedules and are driven by performance
  • Fintech industry: work in a dynamic and ever-evolving environment
  • Referral bonus program
  • Learning & development: get access to a Premium Coursera subscription
  • Language classes: we provide free English classes
  • Social budget: you'll get a monthly budget to chill out with your team

About Us

We're committed to fostering a culture of continuous improvement and excellence.

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