Senior Implementation Leader

3 days ago

Makati City, National Capital Region, Philippines beBeeLeadership Full time ₱60,000 - ₱90,000
Job Summary

The Regional Delivery Lead is a senior leadership role overseeing the successful execution of implementation and delivery projects across multiple regions in the payments industry.


This position leads a regional team, fostering a culture of excellence, accountability, and continuous improvement.


Key Responsibilities
  • Develop and own the regional implementation strategy, aligning with commercial, product, and operational priorities.
  • Design scalable frameworks, playbooks, and tools for delivering complex payment solutions to enterprise merchants.
  • Manage, lead, mentor, and grow a high-performing regional delivery team consisting of delivery implementation managers across different markets.
  • Establish and monitor key performance indicators around time-to-live, delivery velocity, customer satisfaction, and internal process adherence.
  • Ensure that regional delivery teams are effectively resourced, enabled, and aligned to execute implementation plans across verticals.
  • Act as a senior escalation point for complex delivery issues and ensure alignment across key internal stakeholders.
  • Coordinate feature-readiness with product/tech and commercial handoff with sales/pre-sales.
  • Drive operational readiness for launches, including risk, tax, regulatory, and partner dependencies.
  • Stakeholder Engagement: Act as one of the primary liaisons between clients, internal teams, and senior leadership, ensuring clear communication and alignment of objectives.
  • Risk Management: Identify potential risks and implement mitigation strategies to minimize the impact on project delivery.

Requirements
  • 8+ years in implementation, delivery, or onboarding in payments, fintech, SaaS, or enterprise tech within the payments or fintech industry, with at least 2 years in a leadership role overseeing regional operations/managing multi-region or global.
  • Strong understanding of integration models (API, hosted, hybrid) and delivery methodologies (Agile/Waterfall).
  • Excellent project management, problem-solving, and stakeholder communication skills.
  • Strong leadership and team management abilities. Excellent strategic planning and organizational skills.
  • Proficient in project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira).
  • Proficiency with organizational tools and CRMs (e.g., Excel, Hubspot, Monday).
  • Exceptional communication and interpersonal skills, with fluency in English. Other languages are a plus.
  • Ability to analyze complex problems and develop effective solutions.
  • Proactive and results-driven mindset. Comfortable working in a high-growth, fast-paced, and constantly evolving environment.
  • Strong sense of accountability and integrity.
  • Committed to fostering a culture of continuous improvement and excellence.

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