Customer Support Liaison

1 day ago


Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱3,000 - ₱6,000
Job Overview

We are seeking a skilled professional to fill the role of Customer Support Liaison. As the primary point of contact for customer inquiries, you will provide timely and accurate product information, quotations, and order updates via various channels.

Responsibilities:
  • Act as the main contact for customer inquiries and issues
  • Deliver precise and timely product information and order updates
  • Collaborate with internal teams to meet customer requirements
  • Manage customer complaints in a professional and courteous manner

You will also be responsible for accurately processing sales orders, invoices, and customer data into our systems, maintaining up-to-date records of customer accounts and order history, and preparing reports and documentation as needed.

Requirements:
  • A minimum of 2 years of experience in customer support, order processing, or data entry
  • Excellent communication skills with a professional phone and email demeanor
  • High attention to detail with excellent data entry accuracy
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)


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