
Patient Service Coordinator
23 hours ago
The Front Desk Representative provides exceptional customer service to patients and their families, maintaining accurate and up-to-date patient records.
- Provide assistance with daily front office operations to ensure smooth practice flow.
- Maintain accurate patient scheduling, recalls, appointment setting, and confirmations.
Requirements
- 1 year of previous dental or medical office experience is required.
- Strong organizational and multitasking skills are essential for this role.
- Knowledge of Open Dental software is a plus.
Preferred Qualifications
- Experience in Orthodontics is a plus.
Duties and Responsibilities
Our ideal candidate will have strong communication and customer service abilities. They will be responsible for greeting and assisting patients in a professional and friendly manner.
Key Performance Indicators
Regularly reviewing and updating patient records to maintain accuracy and efficiency.
Providing excellent communication and customer service to patients and their families.
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