Patient Scheduling Specialist

8 hours ago

Las Piñas, National Capital Region, Philippines beBeeHealthcare Full time ₱30,000 - ₱40,000

As a Healthcare Scheduling Coordinator, you will be responsible for managing patient and nursing scheduling support, resolving issues, and providing direct client-facing communication. This role requires someone confident, personable, and able to handle a dynamic schedule while working independently.

Main Responsibilities

  • Schedule Coordination: Manage appointments for patients, ensuring all necessary resources and personnel are available.
  • Client Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
  • Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
  • Collaboration: Work with home care teams to ensure patient needs are met and all appointments are scheduled on time.
  • Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
  • Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
  • Compliance: Ensure all scheduling practices comply with relevant healthcare regulations and privacy laws.

Requirements:

  • 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service.
  • Exceptional communication skills.
  • Able to prioritize and multitask in a fast-paced environment.
  • Strong attention to detail and organized.
  • Proven problem-solving skills.
  • Proficient in Microsoft Office.

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