E-Commerce Strategic Director
3 days ago
About One Outsource
">We pride ourselves on being at the forefront of delivering exceptional experiences across all touchpoints – from brick-and-mortar locations to digital spaces and beyond. Our mission is to provide innovative solutions that drive commercial success through top-tier products and seamless customer journeys.
The E-Commerce Strategic Director will lead our overall digital strategy, ensuring business growth and an enhanced user experience across Titan22.com and the Titan Mobile App. This role involves defining key priorities in digital marketing, SEO optimization, customer acquisition, conversion, and retention, while driving innovation continuously.
Key Responsibilities
- Develop and execute comprehensive digital strategies to drive sales and revenue growth.
- Oversee content creation, platform development, internal systems, and major projects, ensuring seamless integration between digital and brick-and-mortar channels.
- Lead a research-driven culture, leveraging consumer insights, analytics, and financial forecasting to inform data-driven decision-making.
- Collaborate closely with leadership and key stakeholders to align digital strategies with broader business objectives.
- Built and lead a high-performing team, fostering a culture of innovation and staying ahead of industry trends to maintain our competitive edge.
- Create forecasts and departmental budgets for the year, monitoring and having a good grasp of the business' financial state.
- Present critical information to key stakeholders, ensuring effective communication and alignment.
- Stay up-to-date with the latest trends and news on technology, e-commerce, and other industry-related topics.
- Develop efficiency and maximize potential to provide the highest level of consumer experience across all digital platforms.
- Create seamless and consistent campaign initiatives and product strategies between brick-and-mortar and digital channels.
Qualifications and Requirements
- Bachelor's degree in E-Commerce, Digital Marketing, Management or any related field.
- At least 8 years of proven experience in E-Commerce or Digital Marketing.
- Strong leadership experience handling internal teams and external partners.
- Excellent relationship-building skills, with the ability to influence stakeholders at all levels.
- Demonstrated success in developing and executing comprehensive sales and digital marketing strategies.
- Proficiency in Shopify and Google Analytics.
- Understanding of SEO, SEM, and online marketing strategies.
- Knowledge of e-commerce operational requirements such as supply chain logistics, payment gateways, and customer experience management.
- Excellent communication and negotiation skills.
- Results-oriented and highly organized, with the ability to manage multiple projects simultaneously.
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