
Customer Service Professional for Multi-Product Portfolio
1 week ago
We are seeking an experienced Customer Service Representative to join our team. This role involves handling customer inquiries, providing product information, and resolving issues in a timely and professional manner.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment with multiple priorities.
Key Responsibilities:
- Answer customer calls, emails, and chats with confidence and clarity
- Explain complex product features and exclusions to customers
- Qualify prospects and guide them through the sales process
- Manage post-sale support, including policy activation and amendments
Requirements:
- 3–5+ years experience in a customer-facing role, ideally in insurance or finance
- Proven ability to close sales and manage customer journeys
- Strong written and verbal communication skills in German and English
- Confident and clear communicator with a high level of product understanding
Benefits:
- Work from home
- Monday to Friday 3:00PM – 12:00AM PHT
- Opportunities to work with leading companies
- Comprehensive benefits package
About Us:
We are a Managed Service Provider centered on people and their success. Our roles are typically work from home, on day shift, and offer the chance to work directly with leading clients in Australia, New Zealand, and beyond.
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