Customer Service Representative

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeRepresentative Full time ₱18,000 - ₱21,000
Job Overview

We are seeking a highly skilled Customer Service Representative to support our diverse portfolio of clients. In this role, you will assist customers with enquiries and provide exceptional service.

The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to problem-solve.

Main Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues through effective problem-solving.
  • Research and retrieve information to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
Required Skills and Qualifications:
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High-speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
Benefits:

This role offers a range of benefits, including a competitive salary, opportunities for career growth and development, and a dynamic work environment.

Working Conditions:

This job operates in a professional office environment. The role is largely sedentary with use of computer and telephone headset. May require moving or lifting up to 40 pounds occasionally.

  • Customer Service Representative

    3 weeks ago

    Pagadian, Zamboanga Peninsula, Philippines Reliasourcing Full time

    Customer Service Representative (Gaming Account)Pasay CityFull-timeReporting to: Team LeaderJob Summary:A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Qualifications:Proven customer...

  • Customer Service Representative

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱360,000 - ₱480,000

    Job Title: Customer Service Representative Job Overview The role of a Customer Service Representative is pivotal in providing exceptional customer experience via multiple channels, including phone calls, email tickets, and live chat on our CRM platform. Main Responsibilities Respond to customer inquiries in a timely manner and resolve issues efficiently....

  • Customer Service Representative

    3 weeks ago

    Pagadian, Zamboanga Peninsula, Philippines Reliasourcing Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Qualifications:Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving...

  • Customer Service Representative

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeService Full time ₱28,800 - ₱288,000

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...

  • Customer Service Representative

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerService Full time ₱80,000 - ₱100,000

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.About the Role:Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    Pagadian, Zamboanga Peninsula, Philippines Reliasourcing Full time

    Customer Service Representative (Non-Voice) – E-commercePasay CityFull-timeAbout the Role:We are seeking a detail-oriented and proactive Customer Service Representative to join our on-site e-commerce support team in Pasay. You will be the first point of contact for customers via chat and email, helping to resolve inquiries, process orders, and ensure a...

  • Customer Service Representative

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱250,000 - ₱350,000

    Job Title: Customer Service RepresentativeAbout the RoleWe are seeking a skilled and empathetic customer service representative to join our team. As a remote agent, you will be responsible for providing exceptional support to our clients through phone and other communication channels.Key Responsibilities:Handle customer inquiries and resolve issues in a...

  • Customer Service Representative

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerService Full time ₱425,900 - ₱599,500

    Job Title:Customer Service RepresentativeThis role involves interacting with customers across various channels, providing support and resolution to routine issues related to products or services.Key ResponsibilitiesService Delivery: Ensure customer service meets contractual performance metrics.Customer Interaction: Clarify customer needs and provide...

  • Customer Service Representative

    3 weeks ago

    Pagadian, Zamboanga Peninsula, Philippines Jocson College Inc. Full time

    Customer Service Representative (MOA Complex, Pasay City)Minimum Qualifications:Candidate must possess at least a Bachelor's/College Degree, Senior High School Diploma in any course.Fresh Graduates / Entry Level specializing in Customer Service or equivalent.ResponsibilitiesCore Responsibilities:• Handle all incoming phone calls with courtesy and...

  • Customer Service Representative

    3 weeks ago

    Pagadian, Zamboanga Peninsula, Philippines Santaisabel Full time

    Customer Service Representative (MOA Complex, Pasay City)Minimum Qualifications:• Candidate must possess at least a Bachelor's/College Degree or a Senior High School Diploma in any course.• Fresh Graduates / Entry Level candidates specializing in Customer Service or equivalent are encouraged to apply.ResponsibilitiesCore Responsibilities:• Handle all...